We stayed here on our way to Arizona to visit family, very nice hotel, desk clerk was qutie nice, rooms were clean, have no complaints. We had an adequate complimentary breakfast of waffles, toast., juice and coffee. For some reason people think that hotels have to serve a full buffet breakfast, it's a complimentary breakfast, that's it. If you want... more

We drove over 5000 miles in 15 days and stayed at 8 different hotels. This one was by far the worst. The room was old and smelly. The bathroom was dirty and the a/c didn't work at all. We were tired so just wanted to relax in front of the antique TV. There was 2 tiny flat pillows on the... more

We were very tired by the time we selected this hotel. We asked to see a room first and this was no trouble - and we were impressed with the standard of the room. We happened to be checking in when one of the Directors was there and he was very welcoming and as he had lived in London until... more

The hotel was OK but noisy and dirty. After we left they charged $50 to my credit card without authorization claiming I stole an ice bucket and a glass. I didn't steal anything from them and furthermore what hotel puts a $50 ice bucket and glass in a $55 hotel room. I have filed fraud charges with the credit card... more

This motel was the "Best of the WORST Best Western Motel." I spent 16000 points using my REWARDS POINTS for this stay. The amount of points for these rooms, is stealing from the customers. Where can I start... our stay started with looking at Dirtest top of the line green pool. It didn't look good. The ice machine didn't work... more

6/20/09 Door to swimming area right outside of assigned room was used for access to parking lot. Door slammed noisily and incessantly from approx. 8 - 11 pm and from 7 am on. Every footstep of occupants in room above was audible as well as noise from plumbing. Temperature of basin water could not be adjusted; rate of flow of... more

WORST CUSTOMER SERVICE EVER!!!!!! I called and asked if they had a indoor pool and hot tub & they said yes We get there to visit family and check inn. Our family comes right over to visit and & we go to the pool & 2 east Indian women come running in yelling at us to get out, pool &... more

After reading so many negative reviews on this motel, I was nervous about staying here -- but decided to take a chance after seeing that the two most recent write ups were good. Happy to report that the Best Western Red Rock Inn has earned the good words, because the place was comfortable and decent. I'd asked for (and was... more

Very quiet room. Hot tub and sauna out of order. Continental breakfast and eating area marginal. Room needed some maintenance (bathroom fan not working, loose shower rod & hairdryer holder). more