We stayed in a King Suite for a longer time. The Manager we met when we arrived was friendly (non-hispanic), but always busy and not often on duty. The employees are for 99 % Hispanic and not always friendly. The place (especially both pools) were dirty, toilet water came back to the top several times and my wife had to... More

First room did not have a desk lamp and the floor lamp did not work. Second room did not have a stopper in the sink. Be careful especially with children as the water is EXTREMELY HOT and has no scald guard, it will burn you. Carpet in halls is getting pretty worn and has stains. Room is just okay and... More

wonderful expirience great staff they bent over backwards to accomadate us great room and clean nice heated indoor pool a plus! More

25 years I have been staying in hotels. I'm in construction and move alot and have never written a review on any hotel. But this one really makes me mad. Pool don't work,no ice on either floor,treadmill broke,rooms stink,beds must have been purchased at goodwill and staff could care less they just smile and say sorry. Make me rethink being... More

we arrived here without a reservation because the hotel we were booked into could no longer accommodate us - however the desk clerk was excellent and soon sorted us out with a non-smoking king suite and the room rate was very reasonable. The room smelt fresh and clean and was well equipped with fridge, TV and microwave. The included breakfast... More

This was the worst stay I have ever had in my LIFE. I can't remember any stay, anywhere being worse! I normally love Comfort Inn…it’s my choice of stay but I will never return here. We took a weekend to move my son into his college dorm room. I chose this place because it had a nice pool to relax... More

I am a Diamond Choice Priv. member. Stayed here on business in April. Got back into my room the second night and noticed no maid service. Checked out the next morning and they said they had me down as a "no-show". I showed them my resv., keys and mentioned no maid service. The guy said nothing but went ahead and... More

I'm generally pretty happy with Comfort Inns, in fact Choice Hotel properties in general but this one disappointed overall. I arrived at 4.10pm but my room wasn't ready. I needed to wait another 25 minutes after driving all day. Check-in was indifferent, I was just another face. My room was near the main entrance which has a portico where staff... More

If you forget something in your room and call them, they will tell you they will send it off right away when in fact it will take a month and many phone calls for that to happen and they will lie to you about it.....DO NOT GO HERE !!!!! There are many wonderful OTHER hotels in the Las Cruces area.... More