I had booked a reservation online for this hotel. It looked very quaint and cute from the website, even though there are not very many pictures of the rooms. That worried me a bit, but booked anyways. I assumed that all hotels have air conditioning, obviously not. Nowhere on the website does it say that the standard rooms do not... more

Wow what a great place to hang out! woke up on Saturday and there is a BBQ grill right behind the condo, weather was nothing less than perfect. While my kids played in the indoor, heated pool, I went for a walk around the corner and bump in to a beautiful Golf Course which i had to play the next... more

We have just returned to our home in Ruidoso, after spending a week at the West Winds Lodge and Condos, while our home was being remodeled. The Lodge stay was just magnificent. We are locals, and have never experienced such friendly, caring service before. The hosts, Tony and Vickie McAlister, were just incredible. They are excellent representatives for our Ruidoso... more

When my husband spoke to the manager to book our room, he was told that we would not be sent or emailed a confirmation of our booking. I called three times on the day we were to arrive to get further information and to get directions. I never received a call back from the manager. It turned out that the... more

Being from Texas where EVERYTHING has air conditioning, we were surprised not to have any kind of A/C during our stay here in mid-June. But even in the middle of a so-called "heat wave" in Ruidoso, it still wasn't all that bad. They gave all rooms a box fan, which did the job. We had stayed here around Christmas of... more

What a disapointment West Winds Lodge & Condo in Ruidoso New Mexico has become. It appears that the "New Owners" have little knowledge of how to run and maintain a Lodge & Condos. We have stayed at West Winds Condo's for years. It was always neat, clean and peaceful. The owners were always available and we never had any problems.... more