I've traveled all over the globe and never in my life have I had such a HORRIBLE customer service experience. In an effort to escape work and life stress, we decided to spend a quiet extended weekend in Ruidoso. I found the Alto Hombre Gorditio hideout on a dog-friendly website on Thursday night and called to see about reservations. Although... more

A good RV park, campground and lodge site if you: -love the outdoors -enjoy natural sites -want to be alone -are self-sufficient -are able-bodied Do NOT stay here if you: -value polite, hospitable, helpful and friendly hosts -need to use their facilities -mind wandering dogs -don't bring your own TP -don't see well in the dark -cannot read their poorly... more

My family took a "mini-vacation" to Ruidoso, New Mexico without any prior knowledge or advice on where to stay other than what I had seen in the visitor's guide. After an internet search, I found the Alto Hombre Gordito Hideout. Upon reading reviews, I decided on the Hideout vs. the more commercial lodges that were in town. I made the... more

I have stayed in literally hundreds of hotel and motel rooms in the U.S. and abroad. Perhaps for that reason, the idea of booking a room for Memorial Day weekend, in some corporate-owned, cookie-cutter motel next to Taco Bell, did not excite me. Alto Hombre Gordito fulfilled our expectations for a rustic getaway. Our cabin was cozy, kind of cute... more

Just like everyone giving reviews for this horrible place, I don't know where to start. When we checked in, the woman in the front desk had a terrible smell of alcohol. After taking our money, she sent us on our way to a supposibly 3 bedroom cabin that had a leak of gas. We tried contacting them via telephone and... more

Where to start? I guess the first thing that should have tipped us off was when we called to ask for directions and a very rude man answered asking why did we want to know where they were located? Hmmm.... "maybe because we booked 2 nights to stay there!" The man overall was overwhelmed by simple questions and did not... more

Be sure to read all the reviews about this place before you book your trip. After booking our stay on-line months in advance and making the 7 hour drive. Our 3 Cabin stay turned into three ajoining rooms in a single building of 4. The cabin was rustic and not very clean. Deciding to give the place a chance, we... more

What an absolute disaster!! I guess our first clue should have been when we called for directions and the RUDE owners told us they had already emailed us the directions and hung up. We continued to call and they would not answer until we used a different phone....what a way to show hospitality!!! When we drove up the disgusting road... more

The place is totally misrepresented on the internet. Our cabin was not a cabin at all but an ancient single wide trailer. The group before us had partied hard and in one of the bedrooms someone had thrown up in it and the stench was sickening. The bedding was dirty and hadn't been changed from the previous visitors. The back... more