The hotel rented out the entire upstairs to a High School Baseball team at 9pm. Needless to say my family was run out of the pool and jacuzzi area (had to clean it the next day from energy drinks thrown in the water) tried not to let it bother us. However the next night at 8, they had a triple... More

Beautiful, relaxing place to stay. Large, clean room. Good breakfast. Friendly and helpful staff . Had stayed here before, and property has been kept up very well. In fact, staff was in process of painting outside garden area and planting flowers.

My wife and I tried booking a Hilton property in Ruidoso, but there are none. A bit disappointed, we "settled" on this Best Western that we'd never stayed at before. I must tell you that we were very pleasantly surprised! The hotel is not Hilton luxurious, but is very nice, very clean and our room and bed were very comfortable.... More

Excellant customer service. Rooms are clean and spacious. The grounds are clean and very beautiful scenery.I really enjoyed the continental breakfast. The gravy and biscuit was to die for. A variety of everything filling. The manager and staff were very kind and helpful.

What a pleasant surprise! This Best Western has an excellent location! Even though it is off the highway and across from the Racetrack, the property is tucked away in the pine trees and quite secluded. This place is close to town, the racetrack and restaurants. They have excellent front desk service. Your check-in will be quick, accommodating and kinda fun.... More

The location was convenient and very pretty on the outside. Rooms were spacious and clean. There was a mini fridge in the room. Beds were comfortable. My only complaint is that the air conditioner kept making an awful clanking noise (room 239), which made it hard to stay asleep. We didn't complain about the noisy AC so don't know how... More

Touted as Ruidoso's newest hotel, it's located directly across the highway from Ruidoso Downs Racetrack and Billy the Kid Casino. We reserved through Priceline for $54 a night. Originally assigned a room with 2 queens, we asked at check in if we could switch to a king bed. She cheerfully agreed. Aside from a few stray hairs on the floor... More

I stayed at this hotel for weeks and always enjoyed my time there. The rooms are spacious - both King and Dbl Queens, plenty of room to accomodate families. The courtyard and grounds are immaculate and fit its name and scenery, with wood bridge walkways, picnic benches for picnics, rock stream paths, and a lovely gazebo with fire pit. Families... More

I attempted working with this hotel and it's affiliate hotel...Best Western Plus, Ruidoso, NM located on US Hwy 70 West last year, the service, staff and management were terrible, a far cry from today's operation. Myself and crew of four ad consultants love the service, amendities and courtesy shown us doing our nearly two-month stay. It's a joy when one... More