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Santa Rosa

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Travelodge Santa Rosa


Hotel class 2.0 of 5
2295 Historic Route 66, Bus. I-40 and Old Rt. 66, Santa Rosa, NM 88435
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Reviews you can trust

78% Do not recommend
2.0 of 5 stars 9 reviews
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All (9)
Couples (0)
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[ Date ] [ Rating ]

The own of the hotel had the local police there come smell my room for cigaret smoke and the second room my sister was in room 207 had mice dropping on the sheets if you haven't stayed there don't!!! more

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1 of 5 stars
Southeastern Ohio
10 Nov 2009

I was pleased to call and find that the hotel didn't charge an arm and a leg for pets. When I travel for fun, I travel with my dog. I was happy with the room when I entered. My expectations are pretty reasonable: passably clean, bed with clean sheets, electricity and water. There was a restaurant nearby that had decent... more

Management response from
Traveler1Tampa, Manager

We are disappointed to hear of your experience at our hotel and appreciate you taking the time to provide feedback. The problems you mentioned were brought to the attention of our maintenance department and have been addressed. While the lack of service you experienced is unusual and not the standard of our hotel, there is no excuse for a lackadaisical...

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1 of 5 stars
Colorado
10 Oct 2009 | Trip type: Friends getaway

When we checked in the desk attendant charged our reservation card without even asking. When she told us there was no balance to be paid and what card had been charged, she said she had no idea how it got charged. She then could not fix the problem and charge the correct card. However, she thought she had fixed the... more

Management response from
Traveler1Tampa, Manager

We are shocked and dismayed to learn of your experience. This is certainly not representative of the level of service we strive to extend to our guests. I always utilize feedback like yours for staff training purposes and will make certain our team understands that such treatment of guests will not be tolerated! Please know your comments are taken very...

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2 of 5 stars
california
4 Aug 2009 | Trip type: Friends getaway

At first glance everything is fine. Some small stains on the walls, shower is cracked and old, some mildew spots...nothing too bad. The pool was closed, always a bit of a bummer. Then in the morning I found a dried blood stain on the sheets (I'm really hoping it's mine....maybe a mysterious mosquito got me in the night?? Though I... more

Management response from
Traveler1Tampa, Manager

Here at the Travelodge we’re always working to improve our product and services and we appreciate you taking the time to share your experiences. There is no excuse for the housekeeping issues that occurred during your stay back in April. We have been working with our staff to ensure these matters are corrected. Thank you for the distinct service you...

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4 of 5 stars
Idaho
19 Mar 2009 | Trip type: Business

Wow! The price was great and the room was fantastic for the price. Very clean and the office staff was very friendly and helpful. I would highly recommend this hotel. more

Dirty
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1 of 5 stars
Earth
7 Mar 2008

As you drive in, you're given a less than favorable impression. Then when you go to check in, you find that the continental breakfast is in a small corner of the small lobby, with no place to sit. Then, we checked into our room and found dried cat crap behind the chair. We were traveling with cats so thought it... more

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2 of 5 stars
Ontario, New York
18 Sep 2006
1
person found this review helpful

It has thin walls, as you heard all the TVs, coughing, and voices, even with the room fan on low. Cigerette smoke was POURING into the ceiling fan in the bathroom. It was as if the smoker was right there in the room. Everything else was good, fairly clean, some new fixtures, though furniture was older. more

The front office staff person was very helpful to us. She made a good first impression. The pool was closed, which was a disappointment. The bathroom wasn't that great - looked like it was poorly maintained. Our tub did not drain (at least not very quickly). The continental breakfast was less than desireable. Very sparse - juice and milk could... more

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5 of 5 stars
NOTTINGHAM, ENGLAND
5 Jun 2005
1
person found this review helpful

We stayed for one night paying about £30 per room per night. We had booked two doubles but because a member of our party was not joining us the check in clerk refunded a few dollars as one room would only have one occupant even though it was still a double - I've never known a hotel reduce prices without... more

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Travelodge Santa Rosa Also Known As

  • Santa Rosa Travelodge
  • Santa Rosa Travel Lodge
  • Travel Lodge Santa Rosa
Address: 2295 Historic Route 66, Bus. I-40 and Old Rt. 66, Santa Rosa, NM 88435