We returned from our cruise at Buffalo airport and called to have the shuttle pick us up. The lady at the front desk said it will be about 20 minutes. Half an hour went buy and no one came. I made anohter call and reception said she would call the lady driving the shuttle and ask where she was and... More

We stayed here on January 21st 2012 for one night with 11 days parking with shuttle across the street from the airport with free shuttle to/from; it was very reasonable and the room was clean and the front desk staff were very nice. More

I pre paid for my hotel room. I checked in and was supposed to prepay for my car. I was told on the phone it would be a $35 fee.when i arrived i was greeted by Andrew who told me my new rate was $59.99 a night. I had previously paid $79.99. I told him this and he said i... More

This hotel is just minutes away from BUF. Staff are very friendly. Room is very clean, no smell. Only TV is small and time to replace bed. Overall it meet my expactation. More

The hotel is very convenient, just a two minute walk across the airport parking lot, then a crosswalk across Genesee Street, just past the McDonald's. The room was clean, and there was no evidence of bedbugs. I did notice an extra covering around the mattress. The bed was comfortable and clean all around. No minibar or refrigerator in the room.... More

Given that the Quality Inn is meant to be a lower cost hotel, the hotel met my expectations overall. The staff were polite and informative, the room was clean and functional. They are right across the street from the airport, but I found my room to be very quiet. In the morning, they were punctual in getting me to the... More

When i checked in it took 35 minutes, and i was the only person. When i entered the room, I found the comforters to be so hard they almost scratched me. The paintings on the wall made me want to cry. Also, the TV was very small I had to sit right next to it to watch it. The door... More

On July 30th we (wife and two kids) were passing through Buffalo on our trip from Minnesota to visit my sister in Wallkill NY. Unbeknownst to us it was a three day Canadian holiday weekend so a lot of places were booked up. So under the circumstances "Quality" Inn in Buffalo had us over a barrel and must have felt... More

When we first checked into the Quality Inn, we were greeted by a stingy (to say the least) building. The first room we checked into had the toilet overflow. When we spoke with the front desk, they were very accommodating and immediately moved us to a different room. "Settled" after that little misadventure, we unpacked and got ready to relax,... More