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All 3 Cicero hotels

Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

2.5 of 5
5860 Carmencia Drive, Cicero, NY 13039
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Holiday Inn Express Hotel & Suites Syracuse North - Airport Area
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Ranked #1 of 3 hotels in Cicero
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93 reviews from our community

    Trip type
Traveller rating
    52
    33
    6
    0
    2
Date Rating
Toronto
Top Contributor
93 reviews 93 reviews
36 hotel reviews
Reviews in 44 cities Reviews in 44 cities
155 helpful votes 155 helpful votes
3 of 5 stars Reviewed 15 June 2013 NEW

On a recent stay, I had a number of issues....chemical smell in the room, lights not working etc....nothing terribly serious, but enough to ask for a room change. Second room found by front desk but TV not working and more lights not working. Very annoying when all you want to do is get some work done, watch TV and sleep.... More

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
17 June 2013

Don35, Thank you for your review of our hotel, we appreciate any feedback which can help us to improve ourselves and our hotel. I would like to apologize again for the issues you encountered during your stay and thank you for contacting me directly to discuss the problems. I can ensure you that we are taking steps to make sure... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 6 June 2013 via mobile

Clean, good location, great staff .the pool guy is awesome too he kept checking pool temp so it was just right for the kids ...housekeeping is great extra towels with a smile, well worth the money..my children wanted to bring Fanny home!

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Watertown, New York
1 review
4 of 5 stars Reviewed 3 June 2013

The staff is great and the hotel was very clean and spacious. Fanny at the breakfast nook was great! She was so polite and helpful, really made the kids comfortable. We saw the manager twice and he double checked the pool temperature for the kids- Everyone was really great! The WIFI worked great, and even though we were only there... More

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Manchester, Connecticut
1 review
5 of 5 stars Reviewed 28 May 2013

Thankful for this great hotel! Anything that was needed--change of room to other side of hotel away from highway, extra towels to accommodate our room guests, and later check out time was provided happily to make our stay pleasant and restful. We were in town for a wedding and only stayed one night and this was superb given the quick... More

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Canada
Senior Contributor
38 reviews 38 reviews
24 hotel reviews
Reviews in 20 cities Reviews in 20 cities
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed 22 May 2013

Stayed here one night. A good clean hotel. There was a group of young people also staying at the hotel. The staff are wise and kept the young people separated from other guests. Much appreciated. I was on the fourth floor and it was clean and away from noise. Also free WIFI. Easy to get to from the highway. You... More

Was this review helpful? Yes 1
Toronto, Canada
Senior Contributor
45 reviews 45 reviews
13 hotel reviews
Reviews in 18 cities Reviews in 18 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 21 May 2013

My husband and I were driving to Boston and we stopped here to stay overnight on the way. This hotel was incredibly clean and the person working at the front desk was very friendly when we arrived. I would definitely recommend it to anyone who needs a short term hotel in the area.

Was this review helpful? Yes 1
Lakewood, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 21 May 2013

Have stayed her a couple times when visiting family in the area. It is right off the exit, easy to get to. There is a back exit so getting out is easier if going opposite direction at bottom of exit ramp after checkin. Check in was quick and efficient, since I am a rewards member got a welcome bag of... More

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Canada
Senior Contributor
36 reviews 36 reviews
21 hotel reviews
Reviews in 23 cities Reviews in 23 cities
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed 20 May 2013

We have been to this hotel several times in the past year and every time we return we are greeted warmly and the room is clean, the bathroom is clean and the bed is just right. We love our preferred customer bags that we receive upon checking in, as well as the free wi-fi in the room. Breakfast is free... More

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Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
21 May 2013

CanadaVirgi, Thank you for your review. I am happy to hear that you had a good stay and you were able to take advantage of the free Wifi, breakfast, and additional benefits of being a Priority Club member. Thank you for your continued business, we look forward to seeing you again soon! Daniel Smith General Manager More

Ottawa, Canada
Top Contributor
64 reviews 64 reviews
10 hotel reviews
Reviews in 30 cities Reviews in 30 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 May 2013

We arrived late and all of the luggage carts were gone, both front desk staff members offered to carry our luggage (family of 4). In the morning, Fanny the lovely woman in the breakfast room was beyond friendly and helpful. She topped up coffee, explained the pancake machine to both my kids and helped make my husband's breakfast...on top of... More

Was this review helpful? Yes
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
21 May 2013

HikerMom58, Thank you for your comments on our staff and hotel. I am glad our staff was able to offer you our above and beyond service which we strive for. Thank you for your business, we hope to see you again soon! Daniel Smith General Manager More

Perth
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 17 April 2013

I've stayed at this hotel 4 or 5 times, always happy. The location is easily accessible. Not a lot close by, but an easy drive to Walmart, Target, restaurants etc. All the standards of Holiday Inn Express, clean and comfortable.

Was this review helpful? Yes 1
Daniel S, General Manager at Holiday Inn Express Hotel & Suites Syracuse North - Airport Area, responded to this review
21 May 2013

396Wendy, Thank you for your review, we're very happy to hear that we have been able to consistently deliver the level of service that we are striving for. Hopefully as the area immediately surrounding our hotel continues to develop we will gain more restaurants and shopping within walking distance. Thank you for your continued business, we look forward to seeing... More

 
 
 
 
Holiday Inn Express Syracuse / Fairgrounds
Great value on a similar hotel
Syracuse, Finger Lakes
4 of 5 stars 126 Reviews
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Additional Information about Holiday Inn Express Hotel & Suites Syracuse North - Airport Area

Also Known As:
Holiday Inn Express Hotel And Suites Syracuse North - Airport Area
Address: 5860 Carmencia Drive, Cicero, NY 13039
Phone Number:
Region: United States > New York > Finger Lakes > Cicero
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
Ranked #1 of 3 hotels in Cicero
Price Range: ££
Hotel Class:2.5 star (2.5*)
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