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Americas Best Value Inn & Suites

2.0 of 5
9370 Main Street, Clarence, NY 14031 (Formerly Village Haven Motel)
Hotel amenities
Americas Best Value Inn & Suites
Ranked #3 of 4 hotels in Clarence
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9 reviews from our community

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Hendersonville, North Carolina
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 of 5 stars Reviewed 17 January 2013 via mobile

I was here for two weeks and my room was not cleaned once. They took out the trash every three days and in the process they unplugged the fridge spoiling my food. I had to go to the office to get towels and toilet paper. There were mice and ants in the room. I have stayed at motels where my... More

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Toronto, Canada
Top Contributor
74 reviews 74 reviews
9 hotel reviews
Reviews in 14 cities Reviews in 14 cities
35 helpful votes 35 helpful votes
1 of 5 stars Reviewed 27 December 2012

The pictures on their website must be at least 20 years old -- it looks no-where near as nice in person. We had a room with a connecting door on BOTH sides of the room -- and we could clearly hear noise & TV's from both sides. The furniture is all scratched up, the bedspreads old, faded and tattered. Blankets... More

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Kitchener, Canada
Senior Reviewer
9 reviews 9 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 6 August 2012

What appeared to be long term residents inhabit the place. When we returned after a night out they were seated in front of their hotel room drinking and talking loudly at 2:30 in the morning. Our room was sandwiched between two of these long term units and smoke was able to infiltrate our room. Better towels are available at the... More

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Biloxi, Mississippi
1 review
4 of 5 stars Reviewed 11 July 2012

i know this is not a review since ive yet to stay in the hotel but the price is right and Im hoping that Im able to sleep comfortably!I will post a full review after my two night stay and i like pictures!

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Maine
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
2 of 5 stars Reviewed 9 June 2012

First let me start with the reservation process. I did not call the hotel directly. I called ABVI reservations. She could not find the hotel and I actually had to tell her where it was! The system was down and the process took at least 15 minutes to secure the reservation. I am going to let that slide because things... More

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DennisP1211, Owner at Americas Best Value Inn & Suites, responded to this review
20 June 2012

We are sorry that your stay with us was "less than perfect". We have just become Americas Best Value Inn and are very proud of our property. We like to hand our key to our guests versus just putting it on the counter because it is more courteous. However, some of our desk clerk were not aware that is rude.... More

Jersey City, New Jersey
1 review
1 of 5 stars Reviewed 31 May 2012

I booked this hotel for two days but it was very bad experience. All appliances did not work properly such as microwave, AC, Heater and TV also. The bathroom was so dirty and smelling bad. Bathroom floor was sticky. Towels were not clean and there were so many bugs near toilet bowl.

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DennisP1211, Owner at Americas Best Value Inn & Suites, responded to this review
20 June 2012

Thank you for taking the time to write to us. We are more than sorry that you had some difficulty with the appliances in your room. We checked them out and found them unplugged. Sometimes the housekeepers will unplug them to use the vacuum. We wish you would have called the front desk to let us know, so we could... More

1 review
2 of 5 stars Reviewed 11 March 2012 via mobile

First the owner Basically threw the keys at me and you don't get everything they say your supposed to get that's included in the room. When it says u get a sofabed in the suite it's all a lie. Half the lights didn't work not even in the jacuzzi. Heat barely worked

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Pittsburgh, PA
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 3 March 2012

This place used to be great but now not so much. Room was clean and well maintained but that's about the best I can say. When we arrived it was 14 degrees outside and there was about 6 inches of snow on the ground. The heat in our room was completely shut off even though we had a reservation (for... More

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Batavia, New York
1 review
3 of 5 stars Reviewed 12 January 2012

I SURPRISED AT THE TERRIBLE REVIEWS I JUST READ..... I have stayed here on four occasions and yet to have had a bad experience. I normally rent one of the mini-suites....some are better than others....the master-suite I have recently rented and it was lovely. The service is only adequate but I don't go there to be pampered I like the... More

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DennisP1211, Owner at Americas Best Value Inn & Suites, responded to this review
20 June 2012

We couldn't thank you enough for sharing your descriptions of our rooms and your positive reply. We are trying very hard to improve our property on and on-going basis. We have just replaced a/c conditioners in half our rooms, and all of our rooms are newly carpeted. Actually right now we have a contractor on site doing new tiling in... More

Staybridge Suites Buffalo-Airport
Great value on a similar hotel
Clarence, NY
4.5 of 5 stars 81 Reviews
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Additional Information about Americas Best Value Inn & Suites

Also Known As:
Village Haven Hotel Clarence
Village Haven Hotel
Village Haven Clarence
Address: 9370 Main Street, Clarence, NY 14031 (Formerly Village Haven Motel)
Region: United States > New York > Clarence
Amenities:
Free Breakfast Free Parking Shuttle Bus service Swimming Pool
Hotel Style:
Ranked #3 of 4 hotels in Clarence
Price Range: £
Hotel Class:2 star (2*)
Reservation Options:
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Americas Best Value Inn & Suites
See lowest price for your stay* (from our partners)
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