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Holiday Inn Express Hotel & Suites Dewitt (Syracuse)


Hotel class 2.5 of 5
5908 Widewaters Parkway, East Syracuse, NY 13057
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Reviews you can trust

Rating summary
3.0 of 5 stars 4 reviews
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2 of 5 stars
upstate NY
21 Oct 2009 | Trip type: Business, Solo travel

Holiday Inn Express in general are furnished like Hampton Inn and offer free breakfasts. I have found across the board including this property these hotels are built very cheap. When you walk in your room you think you are paying double what they charge, nice flat screen TV, new beds, nice sheets. Then you notice it. The room next door... more

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3 of 5 stars
Saratoga Springs, NY
17 Sep 2009 | Trip type: Couples

I fail to understand how a brand new hotel cannot supply adequate hot water for showers at peak times. And when you mention it at check-out, they offer up an excuse instead of an apology. The breakfast area was overwhelmed on a Sunday morning and the offerings were reduced to crumbs. The coffee was weak and the orange juice had... more

Management response from
heidi hackett, Regional Sales & Marketing Director

Please note due that we have adjusted the water heater temperature along with some in-room adjustments, we have rectified the issue. This property is brand-new build and fully operating.

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4 of 5 stars
New Jersey
7 Aug 2009 | Trip type: Family

We stopped here to meet others on the way to a family reunion in Canada. The rooms were clean and the beds comfortable. It has an indoor pool which provided a lot of fun for the kids. There are many family friendly chain restaurants in the area. The fitness room had only 2 treadmills so we went offsite to workout... more

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3 of 5 stars
philadelphia
30 Jul 2009 | Trip type: Couples

New hotel, clean, quiet, nice complimentary breakfast - but NO HOT WATER to take a shower. BRRRRRRRR! Mgt. told us they have a problem getting hot water to the rooms. Next time I'll ask for a room closer to the hot water heater. We were in room 326 apparently at the far end from the boiler. VERY upsetting. more

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Holiday Inn Express Hotel & Suites Dewitt (Syracuse) Address

5908 Widewaters Parkway, East Syracuse, NY 13057