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All 15 East Syracuse hotels

Candlewood Suites Syracuse

2.0 of 5
6550 Baptist Way, East Syracuse, NY 13057
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Candlewood Suites Syracuse
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Ranked #9 of 15 hotels in East Syracuse
Most recent review
4 of 5 stars Reviewed 27 May 2013
Bonjours Ottawa, Canada
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38 reviews from our community

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Ottawa, Canada
Top Contributor
82 reviews 82 reviews
31 hotel reviews
Reviews in 42 cities Reviews in 42 cities
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed 27 May 2013

This was our first stay at a Candlewood and it will not be our last. The receptionist was welcoming and friendly, the room was clean, very spacious and beds were comfortable with great choice of channels on TV plus free WIFi. And most important at a very very reasonable price. Candlewood will be our first choice from now on when... More

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Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
28 May 2013

I really appreciate you taking the time to write a review of our hotel. I'm so happy to hear that you enjoyed your stay and I'm glad that Candlewood will be your hotel of choice in the future. We can't wait to see you again soon! More

Latham
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 22 May 2013

I came for business for 2 nights, looking for affordable, clean and good location -Candlewood Suites fit all my needs. Close to I-90 Thruway, I-690 and Carrier Circle. The staff (David) at front desk was very welcoming after a long day on the road, checking in at 8:30 PM. The room is large, kitchenette with full size refrigerator, microwave and... More

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Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
23 May 2013

We're so happy to hear that you enjoyed your stay with us. We take pride in providing a home-like atmosphere for all of our guests. I will be sure to pass on your compliments to Dave. Thank you for taking the time to write a review of our property, we hope to see you again soon! More

Hartford
Top Contributor
139 reviews 139 reviews
48 hotel reviews
Reviews in 77 cities Reviews in 77 cities
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed 18 May 2013

I stay at Candlewood Suites many times each month since they have a Studio Apartment feel and you have your privacy during long term visits. This property ranks at the top of the chain. Service was perfect, the place was clean and it's close to the NY Thruway. Located just off Carrier Circle it's close to some great restaurants and... More

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Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
20 May 2013

Thank you so much for the wonderful review! We do our best to provide a clean, comfortable, home-like environment with exceptional service to all of our guests. I'm so glad to you enjoy your stays with us. We look forward to seeing you again soon! More

New York City, New York
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 17 May 2013

This hotel surprised me and was a great bargain. Although my stay was short, it was pleasant. Upon arrival, the hotel staff were friendly and eager to help. The room was cozy and comfortable. Although we had a problem with our a/c, the hotel staff immediately addressed it and when it could not be fixed, offered to move us to... More

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Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
20 May 2013

I appreciate you taking the time to write a review of our hotel. I'm so happy to hear that you enjoyed your stay with us. I do apologize for the inconvenience of having to move you to a new room due to A/C issues, but I'm glad we did it quickly for you. Thank you for choosing to stay with... More

Winchester, Virginia
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 4 May 2013

I needed a long-term stay at a location that is quiet and clean. The staff and manager are friendly and professional. I have plenty of storage and the room is comfortable and organized for a busy professional. I moved to this hotel after being completely dissatisfied at a competitor (broken a/c, leaky ceiling, loud neighbors, barking dogs at all hours,... More

Was this review helpful? Yes
Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
14 May 2013

Thank you for writing a review about your experience with our hotel! We do our best to make all of our guests feel like they're home with us. We're so glad you chose us for the remainder of your long term stay. As always, please feel free to contact myself or any team member if there is anything we can... More

Ithaca, New York
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 15 April 2013

I just wanted to say that my husband and I really appreciated the service we were given by the front desk clerk, Dave Colavita. We are in the process of buying a house and they allowed us to use their fax for incoming/outgoing business. He would call and let us know when items were received and when faxes went through.... More

Was this review helpful? Yes 1
Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
17 April 2013

Thank you for taking the time to write a review of our hotel! I'm so glad you enjoyed your stay. Great guest service is one of our top priorities and I'm happy to hear that Dave exceeded your expectations. I have passed your compliments along to the team, and especially to Dave. Please let us know if we can do... More

Tulsa, Oklahoma
Top Contributor
79 reviews 79 reviews
17 hotel reviews
Reviews in 27 cities Reviews in 27 cities
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed 6 April 2013 via mobile

Okay... So I wound up staying here because of a problem at the Embassy. The Candlewood isn't terrible, it's just not a very high quality place. The front desk folks were nice enough, but the hotel seemed kind of old, not super well maintained, it doesn't have the nice mattress or pillows that I've come to appreciate, but it wasn't... More

Was this review helpful? Yes 1
Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
8 April 2013

I appreciate you taking the time to write a review of our property. We do our best to exceed the expectations of every guest who enters our hotel and I apologize for falling short this time. I have passed your feedback on to the staff so that we can correct any issues and continue to improve our hotel. More

Senior Contributor
46 reviews 46 reviews
26 hotel reviews
Reviews in 32 cities Reviews in 32 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 12 December 2012 via mobile

Got in really late and staff was super nice and helped me find coffee so late. Rooms are a bit dated but fairly clean. Everything inside works well and the Internet is super fast! Great place for business. Everyone is really nice that I've dealt with and they all said "Good morning have a good day" every morning. Will be... More

Was this review helpful? Yes 1
Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
23 January 2013

Thank you for taking time to review our hotel. I'm so happy to hear that you enjoyed your stay with us and we can't wait to have you back on your next trip to Syracuse! More

SE UK
Senior Contributor
41 reviews 41 reviews
25 hotel reviews
Reviews in 32 cities Reviews in 32 cities
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 30 August 2012

Heading towards Labor Day and rooms are tight so I looked around the business districts and sure enough there were rooms. The Candlewood is getting a little tired looking but us oldies know the benefits of life experience outweigh the fripperies of youth. Not only was the desk clerk welcoming and helpful but so were the other guests, who helped... More

Was this review helpful? Yes 1
Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
11 September 2012

Thank you for taking the time to review our hotel. I'm so happy to hear that you enjoyed your stay with us! We do our very best to make our hotel "home" for our guests staying long term, and I really appreciate hearing that you noticed! We hope to see you again very soon. More

Albany, NY
Top Contributor
65 reviews 65 reviews
25 hotel reviews
Reviews in 39 cities Reviews in 39 cities
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 29 August 2012

Spent this past weekend in the Syracuse area to attend a birthday party and then travel up to Oswego to visit our niece who's attending college there. We spent Saturday evening and it was our first experience with Candlewood. Shari at the front desk checked us in and made us feel like we were home. Our room was very clean... More

Was this review helpful? Yes 2
Aubrey B, General Manager at Candlewood Suites Syracuse, responded to this review
11 September 2012

Thank you for taking the time to review our hotel! I'm so happy to hear that you enjoyed your stay with us. I'll be sure to pass your compliments on to Shari as well. We hope to see you again in the near future! More

 
 
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Additional Information about Candlewood Suites Syracuse

Also Known As:
Candlewood Suites Syracuse Hotel East Syracuse
Candlewood Suites Syracuse Hotel
Candlewood Suites East Syracuse
Candlewood East Syracuse
East Syracuse Candlewood
East Syracuse Candlewood Suites
Address: 6550 Baptist Way, East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
#8 Business Hotels in East Syracuse
Price Range: ££
Hotel Class:2 star (2*)
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