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Hilton Garden Inn Syracuse

3.0 of 5
6004 Fair Lakes Road, East Syracuse, NY 13057
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Hilton Garden Inn Syracuse
Ranked #3 of 15 hotels in East Syracuse
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110 reviews from our community

    Trip type
Traveller rating
    49
    41
    11
    5
    4
Date Rating
Poughkeepsie, New York
Contributor
16 reviews 16 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The place was excellent. The hotel looked like it was well kept, clean and the rooms where outstanding. I was traveling with my family, the room were big enough to move around without feeling we were in a jail cell. The Room was clean! It is easy on and off the NY State Thruway. The hotel is located in a... More

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N. Las Vegas, United States
1 review
5 of 5 stars Reviewed 18 May 2013 NEW

I have stayed at this hotel a number of times. This hotel is close to the airport and is easy to get around from it's location. The rooms are very clean, staff is very helpful, and the breakfast is well served (even when you have a free voucher). Great customer service!

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Review collected in partnership with Hilton Garden Inn

Dunwoody, Georgia
Senior Contributor
35 reviews 35 reviews
6 hotel reviews
Reviews in 14 cities Reviews in 14 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 17 May 2013 NEW

Always looking for a Hilton Garden; great brand and this is a wonderful price point for casual or business. Went to son's graduation, easy and fast. Very nice room as expected. Clean and neat, safe. Internet was free and so was breakfast with the mandatory 2 night "graduation special." We've had similar experiences with other chains but not nearly as... More

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See 2 more reviews by William S for East Syracuse
Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
18 May 2013

Thank you for posting your review with Trip Advisor. We value all of our Guests comments as we are always striving to improve our service. I am happy to hear your visit with us was a good one. We look forward to having you join us on your next visit to Syracuse. Thank you. More

Wayland, Massachusetts
1 review
5 of 5 stars Reviewed 14 May 2013

Our family had two garden suites for graduation weekend at Syracuse University. The rooms were fabulous! The Inn served an outstanding breakfast at no extra charge. We did feel that the rates were probably inflated due to the thousands coming for graduation.

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
15 May 2013

Thank you for sharing your visit with us with Trip Advisor. We appreciate our Guests feedback as we are always striving to improve our service. We are glad to hear that you enjoyed your stay with us. We hope if you are traveling to Syracuse again you will join us. Again, Thank you. More

A TripAdvisor Member
5 of 5 stars Reviewed 2 May 2013

Staff were exceptionally helpful, friendly and gracious. Hotel was very clean, fresh smelling. Food was delicious and well presented. Room was quiet, bed was comfortable, wi-fi worked very well. Would not hesitate to recommend to any of my family or co-workers as a place to stay near Syracuse or as a place for a business meeting or reception.

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Review collected in partnership with Hilton Garden Inn

Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
15 May 2013

Thank you for your feedback with Trip Advisor. We appreciate your comments regarding our staff and hotel. We look forward to having you join us on your next visit to Syracuse. More

Syracuse, United States
1 review
5 of 5 stars Reviewed 27 April 2013

Hotel is clean, friendly, has a nice bar/ resturant on premises. Great breakfast buffet with entre cooked fresh. Service excellent from front desk checkin to exit. Sparkling clear pool and inviting spa. Location good and plenty of parking. Lobby clean and inviting with a neat coffee station available 24/7. All in all a pleasureable experience for both buisness and leisure... More

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Review collected in partnership with Hilton Garden Inn

Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
9 May 2013

Thank you for posting your review with Trip Advisor. We appreciate all of our Guests comments as we are always striving to improve our service. I am glad to hear that you enjoyed your visit with us and look forward to having you join us on your future travels to Syracuse. If we can ever be of assistance please do... More

A TripAdvisor Member
5 of 5 stars Reviewed 24 April 2013

I would highly suggest this hotel if you are in this area Syracuse NY. Staff was very helpful and friendly Hotel extremely clean and comfortable great value for the money. Love the welcome water bottles and the lobby treats coffee, tea, fresh cookies, lemon water very nice.

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Review collected in partnership with Hilton Garden Inn

Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
29 April 2013

Thank you for sharing your experience with Trip Advisor. We appreciatte our Guests feedback as we are always striving to improve our service. Thank you for your kind words about our staff and hotel. We look forward to having you join us on your next visit to Syracuse. If I can be of further assistance please let me know. Thank... More

LasVegas
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

We had a great stay. hotel was neat and clean. great location on and off the highway. Staff was excellent. Customer service was ipressive. I would recomend this property for business travelers as well as travelers. Some of my family members also stayed and they are frequently out there and will continue to stay. The Wild Goose food and service... More

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
24 April 2013

Thank you for posting your review with Trip Advisor. We appreciate your feedback as we are always striving to improve our service. Thank you for your kind words about our staff and hotel. We very much appreciate it. We look forward to having you join us on your next visit to Syracuse. Thank you. More

Ottawa, Ontario
1 review
5 of 5 stars Reviewed 10 April 2013

We use this hotel when we travel to Syracuse for shopping, weekend away, etc. The beds are comfortable and we find the staff very effiicient and friendly. Its close proximity to Destiny USA Mall makes it very convenient. Wouldn't hesitate to recommend this hotel to anyone.

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Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
14 April 2013

Jim and Judy Thank you for sharing your review of our property with Trip Advisor. We appreciate our Guests feedback as we are constantly striving to improve our service. I am glad to hear you enjoyed your stay with us and found our staff to be friendly and efficient. We look forward to having you join us on your next... More

1 review
4 of 5 stars Reviewed 8 April 2013

This is a very good hotel to stay at. The staff are friendly and always looking to help. They have good food and overall the place is great. I would prefer a more firm mattress than I got but other than that thumbs up.

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Review collected in partnership with Hilton Garden Inn

Bob M, General Manager at Hilton Garden Inn Syracuse, responded to this review
10 April 2013

Thank you for posting your review with Trip Advisor. We appreciate your feedback as we are always striving to improve our service. I am glad to hear that you enjoyed our restaurant as well as our friendly staff. We look forward to having you join us on your next visit to Syracuse. Thank you. More

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Additional Information about Hilton Garden Inn Syracuse

Also Known As:
Hilton Garden Inn Syracuse Hotel East Syracuse
Hilton Garden Inn Syracuse Hotel
Syracuse Hilton Garden Inn
Hilton East Syracuse
East Syracuse Hilton
Address: 6004 Fair Lakes Road, East Syracuse, NY 13057
Phone Number:
Region: United States > New York > Finger Lakes > East Syracuse
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in East Syracuse
#3 Family Hotels in East Syracuse
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The Hilton Garden Inn Syracuse, is in the eastern suburb of Syracuse, near companies such as Carrier, New Venture Gear, Bristol Meyer Squibb, and Time Warner Cable. The hotel is situated in the Pioneer office park, offering a campus-like setting. Deluxe accommodations, friendly service, and a relaxed atmosphere await our guests. Certain to please the busy executive or leisure traveler to the Syracuse, New York area are our array of special amenities, including complimentary high-speed internet access with secure PrinterOn remote printing, an in-room hospitality center with microwave, refrigerator, coffeemaker, two dual-line phones with voicemail and data ports, a large work desk, ergonomic chair, On Demand® video, TV video games, complimentary HBO® and a complimentary USA Today® each weekday morning. ... more   less 
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Hilton Garden Inn Syracuse
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