The hotel itself was great; clean room, comfortable, perfect location. However, upon arrival, checking in was uncomfortable. The staff was not very welcoming and seemed to be giving my partner and myself attitude towards our room choice and continued to give an unpleasant mindset, including ignoring my partner's existence as she stood next to me at the counter. We felt...
More
Thank you for posting about the Wingate in Ellicottville with the Trip Advisor family! On behalf of the entire staff we would like to apologize about your concerns at check in. If you would like to discuss this further, please feel free to contact me at any time. We hope you will stay with us here at the Wingate in...
More