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Extended Stay America - White Plains - Elmsford

2.0 of 5
118 West Main Street, Elmsford, NY 10523
Hotel amenities
Extended Stay America - White Plains - Elmsford
Ranked #2 of 4 hotels in Elmsford
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54 reviews from our community

    Trip type
Traveller rating
    28
    9
    6
    2
    9
Date Rating
White Plains, New York
1 review
4 of 5 stars Reviewed 19 April 2013

The staff was very helpful and friendly! They listen and are attentive to your needs. They provide a light breakfast and coffee on the go. On Tuesday evenings a local italian restaraunt delivers one of their main course dishes for the guests at the hotel. Also, it is located close to downtown where you will find some local places to... More

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Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
26 April 2013

I received a copy of your review, and wanted to thank you for your positive feedback. It's great to hear that the staff accommodated all your needs. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

New York City, New York
Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
Reviews in 10 cities Reviews in 10 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 18 April 2013

Let me start by saying that this isn't a 4 star resort. The decor could use an upgrade, but the room was clean, the bed comfortable, and the WI-FI strong. It's very close to the supermarket so you can stock up on supplies. The laundry facilities are convenient as is the grab and go breakfast. A muffin and coffee and... More

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Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
23 April 2013

Thank you for your recent review of your stay. I am pleased to hear that you were able to enjoy our new Grab & Go Breakfast and enjoyed your stay.. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

Elmsford, NY
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 April 2013

This is a wonderful hotel. I came from Texas to New York for six months on a job assignment, and stayed at the Extended Stay in Elmsford, NY. During the time I have been here, the staff has been so helpful and friendly. Lloyd at the front desk learned my first name, and always speaks to me. They provide a... More

Was this review helpful? Yes 1
Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
12 April 2013

I received a copy of your review, and wanted to thank you for sharing your experience. I'm thrilled that you enjoyed your stay with us and that Lloyd took care of you during your stay. Thank you again for your review. We look forward to seeing you again, should your travels bring you back to our area. More

Tarrytown, New York
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 April 2013

I stayed in Extended Stay America @ Elmsford for a few weeks when we moved to NY last year. The main advantage you have is the Kitchen with some basic facilities especially if you plan to stay with family. Secondly, pretty close to Elmsford main street where you find CVS, Subway, Post Office etc., You have the other reviews to... More

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See 2 more reviews by T S for Elmsford
Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
12 April 2013

Thank you for your recent review of your stay. The cleanliness and friendliness you described is not acceptable, and I sincerely apologize for your experience. In response to your feedback, I am discussing all your concerns with each staff member. Thank you again for providing us with your feedback. If you would like to discuss this further, please do not... More

Boston, Massachusetts
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 4 March 2013

This place was the pits. The ONLY reason we stayed here was that we were with a group and had no say on our hotel selection. The room choice was either overlooking a busy road or facing the parking lot. The parking lot was dark and sketchy. There were signs everywhere telling you not to leave valuables in your car.... More

Was this review helpful? Yes 1
Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
8 March 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that you did not enjoy your stay. If you would like to discuss this further, please do not hesitate to contact me at wpe@extendedstay.com. I do hope that you will return to our hotel, or any of our other Extended Stay Hotels in the... More

New York City, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
1 of 5 stars Reviewed 12 February 2013

Our family stayed here for a few days during our relocation to New York. The hotel was absolutely no frills, and the bedspread looked like they bought it in 1978...but it was clean. We were not expecting to be pampered; it was a shelter-only situation for us. Upon our first ride up the elevator to our room, we were met... More

Was this review helpful? Yes 4
Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
8 March 2013

Thank you for your recent review of your stay. I sincerely apologize that you had difficulties as you described. We continually work to improve our hotel, so I really appreciate that you have pointed out some of the problems you had during your stay. If you have any additional feedback, please reach out to me at wpe@extendedstay.com. We hope that... More

New York City, New York
1 review
5 of 5 stars Reviewed 11 February 2013

This hotel is good choice for any one if they are coming first time US or due to relocation.Hospitality is good and they will provide required assistance.U can cook your own food as you will all kitchen accessories .Overall this is a good place to stay at affordable price

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Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
25 February 2013

I appreciate you taking the time to write such a positive review. I'm thrilled that you enjoyed your stay and found our kitchens were convenient to your travel needs. Thank you again for sharing your experience with us. We look forward to welcoming you back in the future! More

Hicksville, Ohio
1 review
5 of 5 stars Reviewed 4 February 2013

I stayed at this hotel for a short time and really liked the place (mountains surrounding the hotel) and especially the staff. During my stay, there was a fire in one of the rooms and we had to be moved. The mgmt was very efficient in moving everyone safely and making sure we were placed in a different hotel as... More

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Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
25 February 2013

Thank you for your great review of our property. I'm so pleased to hear that you enjoyed your stay, even through an unfortunate event like a fire. Dolly, Lloyd and the rest of the staff strive to make your stay enjoyable. Thank you for choosing Extended Stay Hotels. We hope to see you again soon. More

New York City, New York
1 review
1 of 5 stars Reviewed 2 February 2013

Do not go by the pictures of this location. They do not look that good at all. Rooms are not well kept and your lucky if you get a blanket that fits the bed. The lobby doesn't have chairs. The place is a step up from living in a shelter. PS Shelters are cleaner I'm sure. Shame on them for... More

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Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
25 February 2013

Thank you for taking the time to write a review of your stay. I sincerely apologize that the photos of our lobby online do not match what you see at the hotel. Unfortunately, we had to remove our chairs from the lobby because it was determined that they were blocking exit doors in a way that was deemed unsafe. I... More

Boston
1 review
5 of 5 stars Reviewed 9 January 2013

I have been staying at this Extended Stay on and off for the past six months for business. The duration of my stays are often unpredictable and change week to week. The staff has been very accommodating to finding me a room and making it a very painless process if I needed to alter durations of my stay. The staff... More

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Hotel M, Manager at Extended Stay America - White Plains - Elmsford, responded to this review
11 January 2013

Thank you for taking the time to write a review of your stay. I'm so pleased to hear that our staff was always ready to help you with your reservation scheduling. We strive to make you feel right at home each and every time you return to us. Thank you for choosing Extended Stay Hotels. We hope to see you... More

Dolce IBM Palisades
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4 of 5 stars 47 Reviews
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Additional Information about Extended Stay America - White Plains - Elmsford

Also Known As:
Extended Stay America White Plains / Elmsford Hotel Elmsford
Extended Stay America White Plains / Elmsford Hotel
Extended Stay America Elmsford
Extended Stay Elmsford
Elmsford Extended Stay
Extended Stay America - White Plains - Elmsford New York - Westchester County
Address: 118 West Main Street, Elmsford, NY 10523
Region: United States > New York > Westchester County > Elmsford
Amenities:
Fitness Centre Free Parking Kitchenette Pets Allowed Wheelchair access
Hotel Style:
Ranked #2 of 4 hotels in Elmsford
Price Range: ££
Hotel Class:2 star (2*)
Reservation Options:
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Extended Stay America - White Plains - Elmsford
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