Friendly staff; Comfortable rooms; Great free breakfast; Convenient location to the Academy; First impact on entering our room was the smell of dampness, an uncleanliness smell. Rugs could use a desparate cleaning. more

My family and extended relatives recently stayed here for a funeral on post. We found the staff to be very accommodating, pleasant, and genuinely respectful. The rooms and all public areas were sparkling clean. I had a regular king room and it was more than roomy, large doorways, and very kept. We didn't use the pool, but it looked super... more

Rooms were clean and in line for this type of hotel. Beds were only average, but we were able to get a good night's sleep. The best thing about this hotel was the location. However, I was disappointed that the chain would mark up the prices of the hotel so outrageously from their standard price and take advantage of West... more

My family and I recently stayed here for a wedding on post. The staff was friendly, the rooms were clean and the breakfast was good. The king suite was awesome and not too expensive. I liked that we had a separate sleeping area for us and the kids (and the having 2 TVs and a kitchenette were a plus, too).... more

As others have said, the hotel is very convenient for those attending events at West Point - the United States Military Academy. Our room was very spacious and comfortable with a single King Sized Bed. We were located directly across from the laundry room so it got a little noisey in the morning. Otherwise, everything was nice. Breakfast was provided... more

Stayed at HIE on a visit to West Point Military Academy. Hotel was easy to find and located about 5 mins from the Academy. Staff was friendly and helpful, room was spacious, pool was nice and breakfast was well appointed. We would stay there again without hesitation. For dinner, there are several restaurants just outside the gates of West Point.... more

Went tp West Point for a wedding second week of May 2008. We spent some time in advance on the hotels available. Holiday Inn Express in Fort Montgomery is just down the road from West Point. It was almost $80. a night cheaper than the Thayer Hotel (which is just located inside the west point gates) Holiday Inn Express has... more

We like to stay here when visiting our son at West Point because it is the newest hotel in the area and cleaner and nicer than any of the others. When we arrived in our non-smoking room I walked into the restroom and said to my husband that someone had been smoking in there. I told them at the front... more

From what I can tell, this is the only chain hotel in the West Point area, except for a rough looking Econolodge. This place is only 6 years old and is very nice. The rooms are spacious and clean. The bath towels were attractively displayed in the bathroom. We had a 'Jr Suite' which had a king and sofabed. The... more