I have been a customer of the Garden City Hotel for over 15 years. As far as I am concerned this is one of the cleanest,friendliest and service oriented hotel's I have ever stayed at. The hotel has sort of an old world class about it that you won't find anywere else. The staff is incredible... some have been with... more

I had and always have a great experience every time i stay at this hotel. Friendly staff , clean rooms , nice lounge I wish they would reopen the club for 25 and older more

I travel 40 weeks a year, and I have never seen a staff so sad.I questioned a restaurant employee why so glum, his reply was thay several executves including a food and beverage exec was terminated earlier that day for reasons that the staff member did not seem to buy into. It's a shame that management decisions have such impact... more

Wow…Much to my surprise…… After reading mixed comments from others I was reluctant to book, I gave it a shot and boy am I glad I did. The reservations staff was so helpful and accommodating (I must admit I’m not an easy customer) and they handled very question and request with such grace and eagerness through-out the entire call. I... more

The rooms look about a hundred years old... incredibly dated. The wireless "high-speed" internet couldn't be further from the truth. After complaining to the front desk they gave me a something to plug into my computer which only marginally improved the speed. It was still too slow to stream even simple audio (internet radio). In the gym most of the... more

My husband and I stayed here for a wedding and it was awful on every front. You want to check in before 3pm? Dream on. You booked a room with a king size bed? Too bad, here's a double. The guy at the front desk had a terrible attitude and wasn't even apologetic. The room itself was uncomfortable and in... more

We chose the Garden City Hotel because we were attending a wedding in the area and the rehersal dinner was at the hotel. Several guests were from out of town, and other guests were members of the wedding party. The rehesal was scheduled for 5 PM, to be followed immediately by dinner. However, when we arrived for 3 PM check... more

In short...I would be embarrased to have friends or family stay at the Garden City Hotel. Some reasons: -check-in was at 3pm and I was not able to actually check-in until 5:30pm -room looked like it was last refreshed in 1887, smelled funny, no view, mediocre air conditioning, old beds -room lacked basic ameneties such as an iron. even after... more

Stayed at the Garden City Hotel for the Belmont Stakes Weekend. Won a sweepstakes and this hotel was included in the Grand Prize. What a wonderful, luxury hotel. Garden City, LI is a beautiful location and the hotel was just as beautiful. The Staff was more than helpful and accessible and most of all friendly. Yes, it is an older... more