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Country Inn & Suites By Carlson, Rochester-Henrietta

2.5 of 5
4635 West Henrietta Road, Henrietta, NY 14467
Hotel amenities
Country Inn & Suites By Carlson, Rochester-Henrietta
Ranked #1 of 9 hotels in Henrietta
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232 reviews from our community

Traveller rating
    163
    47
    15
    3
    4
See reviews for
Families
107
 
Couples
57
 
Solo
9
 
Business
31
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Rochester, New York, United States
1 review
5 of 5 stars Reviewed 15 May 2013

I stayed with my wife and two children. My kids loved the pool! My wife and I loved the relaxation! Our room was comfortable and very clean. Johnny at the front desk was very helpful. Thank you for the stay, Dave

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
17 May 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff! We look forward to your next stay. More

Albany, New York
1 review
5 of 5 stars Reviewed 8 May 2013

Have visited this hotel 5 or 6 times in the past several years. Each time I stay, it's truly like returning home. Staff have all become familiar - they recognize me, make sure I'm comfortable, always with a smile and willing to assist. Usually my grandchildren join me for part of the stay. Never are they treated as an intrusion... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
17 May 2013

Thank you so much for your recent stay with us and continued patronage. We love hearing that you are "at home" when with us here at the "Country". We look forward to accommodating you in the future, and welcome any suggestions you may have for menu items for breakfast. We understand that not everyone enjoys the same breakfast items, and... More

Boston, Massachusetts
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 4 May 2013

This is the first time that I have stayed at Comfort Inn. I was very pleasantly surprised. This particular hotel was built in 2001 and has been very well maintained. The room was particularly spacious. It had a king size bed and a desk at one end, with a small partition and on the other side of the partition was... More

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CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
8 May 2013

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

West Burke
Top Contributor
70 reviews 70 reviews
45 hotel reviews
Reviews in 44 cities Reviews in 44 cities
28 helpful votes 28 helpful votes
3 of 5 stars Reviewed 5 April 2013

We stayed here for its proximity to friends during a visit to the area for a wedding and due to past positive experiences. I had some Carlson Points that needed using which netted a reduced room price. We have stayed here at least 5 times. The front desk staff are always very welcoming and helpful. For example, when the pizza... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
7 April 2013

Thank you for your continued patronage. We look forwad to serving yoi in the future. More

Brooklyn baby
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
9 helpful votes 9 helpful votes
2 of 5 stars Reviewed 25 March 2013

We booked a 2 queen bedded room but paid a little more for a king suite because we had our 11 yr old with us .. He slept on the sofa. We all woke up with back aches. Breakfast was particularly bad - waffles are passable because at least you cook it yourself so it's fresh but the first day... More

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CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
28 March 2013

Thank you so much for your recent stay with us, and for taking the opportunity to voice your concerns. We are sorry to hear that we seemed to not meet your expectations. We welcome you to call our hotel direcetly to speak to a member of management to discuss your issues in more detail so that we may correct any... More

Rochester, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 24 March 2013

This was the best hotel I have EVER stayed at and I am accustomed to traveling. The staff was extremely courteous, room spotless, continental breakfast was a nice surprise with all the options availalbe. I will be DEFINATELY using this hotel when I come to visit my son in Rochester NY!!

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CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
26 March 2013

Greetings Carolgrube: Thank you for taking the time to write such a kind review of your experiences regarding your recent stay with us. We appreciate your time in doing so, and your patronage. We know there are many choices in the hotel world today, and we are so pleased you chose us! We look forward to accommodating you on future... More

Buffalo, New York
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 18 March 2013

We love this hotel and stay there every single time!! The staff is wonderful and the hotel is so clean!!! Please don't think twice about booking your stay here! The rooms are clean, the beds are comfy and the rooms are huge. It's definately worth your money!

Was this review helpful? Yes 1
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
19 March 2013

Dear eeyore12596 : Thank you for your glowing review, and your continue patronage of our brand and hotel! We appreciate the kind words you expressed in your review, and look forward to serving you in the future! Thanks again! Cheers! More

Binghamton, New York
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 10 March 2013

We always stay at a Country Inn and Suites wherever they are available. Comfortable, warm atmosphere, friendly staff, great cookies, and fine breakfast. The suites (Room 238 recently) are perfect: two rooms, two TVs, 2 closets, fridge, microwave, roomy bathroom, king bed, plenty of pillows. Great for the price and you do earn points for each stay which can be... More

Was this review helpful? Yes 1
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
12 March 2013

Dear Philip C, Thank you for your continued brand patronage. We appreciate our guests, and are very fortunate to have you as a return/repeat guest! We know that there are many choices in the hospitality world, and we are thankful you chose us! We always try to provide the best value for our guests. Providing a cozy, clean atmosphere at... More

North Tonawanda, New York, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 March 2013 via mobile

Very clean, well maintained and excellent staff. I was not supposed to stay one night. Because I was so impressed we stayed a second! Anytime I have travel to the Rochester area this will be my hotel of choice.

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
12 March 2013

Thank you so much for your recent stay with us! I am so pleased to hear that you enjoyed your stay with us so much that you decided to stay an additional night! We appreciate your patronage! We look forward to serving you on future stays. Thank you for a 5-star review! Cheers! More

Lockport, New York
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 22 February 2013

My top choice is always Country Inn and Suites, but this stay showed me why. We were checked in and in the pool within five minutes of each other, a must when you have an anxious six year old that has been dreaming of swimming since summer ended! Any time we saw a staff member, they greeted us which is... More

Was this review helpful? Yes
CountryInnsManager, Front Office Manager at Country Inn & Suites By Carlson, Rochester-Henrietta, responded to this review
24 February 2013

Thank you so much for your recent stay with us! I am so pleased to hear that you and your family enjoyed all of the amenities of the hotel; including, but not limited to the adult only swim from 9-11pm. We look forward to hosting your next stay-cation, and thanks again for your kind words about your experience with us!... More

Country Inn & Suites By Carlson, Rochester-Brighton
Great value on a similar hotel
Rochester, Finger Lakes
4.5 of 5 stars 121 Reviews
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Additional Information about Country Inn & Suites By Carlson, Rochester-Henrietta

Also Known As:
Country Inn & Suites-Rochester Henrietta Hotel
Country Inn & Suites-Rochester Henrietta Hotel Henrietta
Country Inn And Suites-Rochester Henrietta
Country Inn Rochester South
Country Inn Henrietta
Henrietta Country Inn
Address: 4635 West Henrietta Road, Henrietta, NY 14467
Region: United States > New York > Finger Lakes > Henrietta
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 9 hotels in Henrietta
Price Range: £
Hotel Class:2.5 star (2.5*)
Official Description (provided by the hotel):
Country Inn & Suites Rochester South, features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more   less 
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Country Inn & Suites By Carlson, Rochester-Henrietta
See lowest price for your stay* (from our partners)
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