Country Inn & Suites By Carlson, Rochester-Henrietta 2.5* (NY) - Hotel Reviews

Also Known As:: Country Inn & Suites-Rochester Henrietta Hotel; Country Inn & Suites-Rochester Henrietta Hotel Henrietta; Country Inn And Suites-Rochester Henrietta; Country Inn Rochester South; Country Inn Henrietta; Henrietta Country Inn

Address: 4635 West Henrietta Road, Henrietta, NY 14467

Region: United States > New York > Finger Lakes > Henrietta

Amenities:

Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #1 of 9 hotels in Henrietta

Price Range: £

Hotel Class:2.5 star (2.5*)

Official Description (provided by the hotel):: Country Inn & Suites Rochester South, features a spacious two-story lobby with an elegant indoor heated swimming-pool & spa as well as a fitness center. For our corporate guests there is a 24-hour business suites, one-room suites & whirlpool suites, and meeting room facilities. Complimentary breakfast, free local calls & free high-speed Internet in all guest-rooms. Whether on vacation, honeymoon, attending a meeting or a business trip, we have a perfect room for you to relax. ... more less

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232 reviews from our community

See which rooms travellers prefer - 37 traveller tips

26Dave

Rochester, New York, United States

1 review

“Best Hotel in Henrietta!”

Reviewed 15 May 2013

I stayed with my wife and two children. My kids loved the pool! My wife and I loved the relaxation! Our room was comfortable and very clean. Johnny at the front desk was very helpful. Thank you for the stay, Dave

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Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed our staff! We look forward to your next stay. More

serenity17_11

Albany, New York

“Like returning home”

Reviewed 8 May 2013

Have visited this hotel 5 or 6 times in the past several years. Each time I stay, it's truly like returning home. Staff have all become familiar - they recognize me, make sure I'm comfortable, always with a smile and willing to assist. Usually my grandchildren join me for part of the stay. Never are they treated as an intrusion... More

Thank you so much for your recent stay with us and continued patronage. We love hearing that you are "at home" when with us here at the "Country". We look forward to accommodating you in the future, and welcome any suggestions you may have for menu items for breakfast. We understand that not everyone enjoys the same breakfast items, and... More

George H

Boston, Massachusetts

2 reviews

Reviews in 2 cities

“Great first stay”

Reviewed 4 May 2013

This is the first time that I have stayed at Comfort Inn. I was very pleasantly surprised. This particular hotel was built in 2001 and has been very well maintained. The room was particularly spacious. It had a king size bed and a desk at one end, with a small partition and on the other side of the partition was... More

Thank you for your feedback and for taking the time to write about your experience. We are delighted to read that you enjoyed your stay with us. We look forward to your next stay. Please friend us on Facebook to stay informed of our upcoming specials! More

kjd1978

West Burke

Top Contributor

70 reviews

45 hotel reviews

Reviews in 44 cities

28 helpful votes

“Pleasant Return Visit”

Reviewed 5 April 2013

We stayed here for its proximity to friends during a visit to the area for a wedding and due to past positive experiences. I had some Carlson Points that needed using which netted a reduced room price. We have stayed here at least 5 times. The front desk staff are always very welcoming and helpful. For example, when the pizza... More

Thank you for your continued patronage. We look forwad to serving yoi in the future. More

rachelfran

Brooklyn baby

Contributor

17 reviews

8 hotel reviews

Reviews in 14 cities

9 helpful votes

“Nice staff, lumpy beds”

Reviewed 25 March 2013

We booked a 2 queen bedded room but paid a little more for a king suite because we had our 11 yr old with us .. He slept on the sofa. We all woke up with back aches. Breakfast was particularly bad - waffles are passable because at least you cook it yourself so it's fresh but the first day... More

Thank you so much for your recent stay with us, and for taking the opportunity to voice your concerns. We are sorry to hear that we seemed to not meet your expectations. We welcome you to call our hotel direcetly to speak to a member of management to discuss your issues in more detail so that we may correct any... More

Carolgrube

Rochester, New York

“Fabulous accomdations”

Reviewed 24 March 2013

This was the best hotel I have EVER stayed at and I am accustomed to traveling. The staff was extremely courteous, room spotless, continental breakfast was a nice surprise with all the options availalbe. I will be DEFINATELY using this hotel when I come to visit my son in Rochester NY!!

Greetings Carolgrube: Thank you for taking the time to write such a kind review of your experiences regarding your recent stay with us. We appreciate your time in doing so, and your patronage. We know there are many choices in the hotel world today, and we are so pleased you chose us! We look forward to accommodating you on future... More

eeyore12596

Buffalo, New York

3 helpful votes

“FANTASTIC AS ALWAYS!!!”

Reviewed 18 March 2013

We love this hotel and stay there every single time!! The staff is wonderful and the hotel is so clean!!! Please don't think twice about booking your stay here! The rooms are clean, the beds are comfy and the rooms are huge. It's definately worth your money!

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Dear eeyore12596 : Thank you for your glowing review, and your continue patronage of our brand and hotel! We appreciate the kind words you expressed in your review, and look forward to serving you in the future! Thanks again! Cheers! More

Philip C

Binghamton, New York

Reviewer

3 reviews

Reviews in 3 cities

1 helpful vote

“Excellent Accommodations”

Reviewed 10 March 2013

We always stay at a Country Inn and Suites wherever they are available. Comfortable, warm atmosphere, friendly staff, great cookies, and fine breakfast. The suites (Room 238 recently) are perfect: two rooms, two TVs, 2 closets, fridge, microwave, roomy bathroom, king bed, plenty of pillows. Great for the price and you do earn points for each stay which can be... More

Dear Philip C, Thank you for your continued brand patronage. We appreciate our guests, and are very fortunate to have you as a return/repeat guest! We know that there are many choices in the hospitality world, and we are thankful you chose us! We always try to provide the best value for our guests. Providing a cozy, clean atmosphere at... More

Michael R

North Tonawanda, New York, United States

2 helpful votes

“Excellent experience”

Reviewed 3 March 2013 via mobile

Very clean, well maintained and excellent staff. I was not supposed to stay one night. Because I was so impressed we stayed a second! Anytime I have travel to the Rochester area this will be my hotel of choice.

Thank you so much for your recent stay with us! I am so pleased to hear that you enjoyed your stay with us so much that you decided to stay an additional night! We appreciate your patronage! We look forward to serving you on future stays. Thank you for a 5-star review! Cheers! More

ckrug2003

Lockport, New York

Senior Reviewer

10 reviews

4 hotel reviews

Reviews in 7 cities

6 helpful votes

“Great Mini Vacation!!”

Reviewed 22 February 2013

My top choice is always Country Inn and Suites, but this stay showed me why. We were checked in and in the pool within five minutes of each other, a must when you have an anxious six year old that has been dreaming of swimming since summer ended! Any time we saw a staff member, they greeted us which is... More

Thank you so much for your recent stay with us! I am so pleased to hear that you and your family enjoyed all of the amenities of the hotel; including, but not limited to the adult only swim from 9-11pm. We look forward to hosting your next stay-cation, and thanks again for your kind words about your experience with us!... More

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Country Inn & Suites By Carlson, Rochester-Henrietta Hotel Reviews

Country Inn & Suites By Carlson, Rochester-Henrietta

232 reviews from our community

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