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Highland Falls

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Econo Lodge Highland Falls


Hotel class 2.0 of 5
17 Main Street, Route 218 & 9 W, Highland Falls, NY 10928
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Reviews you can trust

57% Do not recommend
3.0 of 5 stars 31 reviews
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All (31)
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[ Date ] [ Rating ]
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2 of 5 stars
Atlanta, GA
22 Oct 2009 | Trip type: Business

This hotel charges a $1.99 Misc. Fee for each night. When I questioned the hotel about the charge and what it represented, the answer was "I don't know". Because I had to turn in the receipt with my expense report to my boss, I was questioned by my accounting department. My boss called the hotel to question the fee and... more

Pass it by!
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1 of 5 stars
New Jersey
15 Oct 2009 | Trip type: Couples

This motel is within a mile of West Point. We checked in and were given a room without heat. The room had a musty smell that made my wife feel nausous. Holes in walls; very dirty. We were switch to a different room that was just as dingy with no heat. We checked out and went down the road to... more

NO WAY
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1 of 5 stars
atl
20 Aug 2009 | Trip type: Family

This bates motel is old and takes advantage of people because it's so close to West Point.The a/c didn't work and the fridge was frozen up and didn't work as well.They gave no consideration because of this and stuck us with a charge of $178 for one night in a crappy room. more

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4 of 5 stars
mrsdert01
23 Jun 2009 | Trip type: Family

I recently had the chance to stay the weekend at the econ lodge. It was such a pleasure. The front dest help was so delightful to deal with. . The rooms were very clean and extra pillows was at hand when needed. I am planning on going back soon. more

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3 of 5 stars
oswego
14 Apr 2009 | Trip type: Business, Solo travel

I stayed at the Econolodge in Highland Falls for 5 weeks. It's a very convenient location and the staff and management were very professional. I worked nightshift and had full cooperation with the maids and staff. more

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5 of 5 stars
Oneonta
10 Apr 2009 | Trip type: Couples

I recently had an opportunity to visit the area and Cathy made our visit almost like a second home. She was so compassionate, very helpful and attentive to all our needs. Next time I am in the area I will not hesitate to stay here again, just for her. more

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5 of 5 stars
New York
26 Feb 2009 | Trip type: Family

I recently had the pleasure of staying at the Econo Lodge on Feb. 18, 2009. The Front Desk staff provided great customer service and was very courteous. I had a very clean room and enjoyed a very good night's rest. The continental breakfast was a bonus to my stay. I would highly recommend this hotel to anyone with children. The... more

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4 of 5 stars
21 Feb 2009 | Trip type: Couples
2
people found this review helpful

We have had six separate stays (ranging in length from a quick overnight to several days) at the Econo Lodge in the past ten months. While an older property, we have always found it clean and well maintained. Any special requests made at booking have been honored. Any requests we have had, once checked in, have been handled professionally, cheerfully,... more

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5 of 5 stars
CA
8 Feb 2009 | Trip type: Couples

I don't usually post a review on these sites, but because of the negative comments I have read, I felt compelled to add my POSITIVE experience to this list. I was sending my son from California to visit Westpoint and needed a place for him to stay the night before. I contacted the Lodge itself and talked with Kathy. She... more

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1 of 5 stars
Peekskill
20 Jan 2009 | Trip type: Business

Kathy ....Well Dont pay cash EVER! I had a room paid by the week she re rented it while I went home for Christmas, even tho she said it was ok to go and then return to finish out the paid week. Dishonest as anyone could ever be ...Stay away more

Management response from
CAylmerGM, General Manager

I have never rented a room by cash and took someones money, nor have I have ever rented a room while someone else had rented it. This guest paid for a stay of 1 week, and never informed the hotel he would be returning. When he returned after New Years (2 weeks later) he demanded his room free for 4...

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Econo Lodge Highland Falls Also Known As

  • Econolodge Highland Falls
  • Highland Falls Econo Lodge
Address: 17 Main Street, Route 218 & 9 W, Highland Falls, NY 10928