Sleeping at La Casa de la Marquesa it's an experience, as the hotel is a typical Spanish house dating back few centuries ago. The whole complex is absolutely peculiar, each room is different from the others and furniture is in line with the ambience. I was travelling for business and was not 100% what I needed, probably it's better for... More

Rock hard bed in the main building. This was after I had checked out the rooms in the adjacant buildings,- there the springs were almost sticking out of the mattresses. I checked 3 rooms before finding a bed that was marginally suitable. The room had no addtitional amenities, no coffee maker, no clock, no iron. Plus, the phone could not... More

In a previous visit to Queretaro we entered the hotel lobby and really enjoy the place, so we picked Casa de la Marquesa for our holidays stay. When we arrived, the staff did not help us at all with our belongings .After checking in, we had to carry our stuff to our room which was in a lonely and dark... More

I recently stayed here for 2 nights. I was in the accommodation across the street. The main building is stunning in character and the rooms are comfortable, with nice linen. The service is terrible. After my first night I popped back to my room and the maids were cleaning, to say they were miserable is an understatement. On my 2nd... More

had a reservation with a promotion, because of the deal we got they completely ignored the reservation and denied us hospitality. After talking to the manager "Edith Granados" she also made up excuses and eventhough we had our 4 month old baby with us they were not willing to accomodate us... terrible customer service More

The hotel is in a beautiful historical building just one block away from the main square of the city. Reading previous reviews I was a bit concerned, however during our stay we had no problems at all. We got a "Royal" room (therefore in the main building) that was very spacious with an antique feeling and really comfortable. At night... More

If you visit Queretaro for a taste of colonial Mexico, stay in one of these colonial houses turned hotel. For Casa de la Marquesa, there are two buildings, ask for the main building, since the other place is less historic and less attractive, also ask for a room with a balcony, since not all rooms have one, particularly the suits.... More

I have booked a deluxe room through ebooking and there was not information that the deluxe rooms were not in the Casa de La Marquesa but in another building, crossing the street. I was very upset when I arrived in the beatiful Casa de La Marquesa to check in, expecting to stay in a historical building, and I was surprised... More

I stayed in this hotel for a business trip in the Queretaro area. Another hotel was recommended, but my colleague did not want to stay in that hotel because there was no heating. Casa de la Marquesa did have heat, but the location was not the best. It was a few blocks from the main plaza with all of the... More