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Country Inn & Suites By Carlson, Big Flats


Hotel class 2.0 of 5
105 East Mall Road, Horseheads, NY 14845
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Reviews you can trust

88% Recommend
4.0 of 5 stars 18 reviews
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5 of 5 stars
Central NY
14 May 2009 | Trip type: Couples

My boyfriend and I stayed here on Saturday May 2nd for one night. We are from upstate NY, and I was driving my sister down for a bridal shower, she was staying at her friends house, and we got a room here. The girl at the front desk was very helpful, as we walked in with no reservations. She got... more

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2 of 5 stars
Washington, DC
27 Mar 2009 | Trip type: Couples

We've stayed at this hotel several times (at least three times before--twice in December, another time in the summer), since we have some family in the area. We never really minded before since the rates were much cheaper, but this last stay was unpleasant, mainly because of the price point, room decor, and most of all, service. Rate: $190/night, wwith... more

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1 of 5 stars
midlothian va
25 Mar 2009 | Trip type: Family

Would like to relay my experinceince of my stay at the Country Inn I heard my daugther scream out in disgust. While packing she had found a used condom on the floor next to one of the bed. My wife went to talked the mananger who response to the complaint was to answer the phone and deal with incoming calls... more

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5 of 5 stars
Philadelphia, PA
15 Jul 2008 | Trip type: Business, Couples
1/1 found this review helpful

I first want to say that I am very happy to write this review because one year ago when I was in Big Flats on business, I had the worst experience ever at a Motel 6. This experience was the extreme opposite. My group had booked nine standard rooms. I contacted the Country Inn and Suites to confirm my reservation... more

Great hotel!
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5 of 5 stars
Kent, OH
30 Jun 2008

We stayed here for two nights in June. It's a little pricier than we usually choose, but we had trouble finding a room in the area on the dates we wanted. First of all, the hotel parking lot connects directly to that of the Arnot Mall, so if you need to kill some time or want to do some regular... more

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5 of 5 stars
NY
9 May 2008 | Trip type: Business, Couples

The physical property itself is what you'd expect from a Country Inn and Suites, though far cleaner and better-maintained than an average midscale property. What made this stay stand out was the really super service -- far beyond expectations. We're generally not the sort of folks that care much about service; we're very self-sufficient. Every once in a while, though,... more

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5 of 5 stars
the ether
3 Apr 2008 | Trip type: Business
1/1 found this review helpful

I had a long stay which typically means you will begin to see the problems in a hotel. There were only two issues that were not outstanding. And that is to say that this hotel, and especially the staff, were exceedingly top-notch. 1. Internet was slower and more intermittent than I would have liked. 2. Those wonderful fresh cookies at... more

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5 of 5 stars
Buffalo, NY
27 Sep 2007
1/1 found this review helpful

Very friendly and helpful staff. Stayed for 2 nights. Extremely clean and comfortable. Convenient location to stores and restaurants. Convenient location near Corning, Watkins Glen, Finger Lakes, etc. Extremely pleased. Fresh cookies and homey atmosphere a plus! more

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5 of 5 stars
rhode island
17 Sep 2007 | Trip type: Couples
1/1 found this review helpful

Fast check in, warm cookies!!! helpful front desk people(had a minor car problem), clean, quiet, fine beds, and good free breakfast in morning. Easy on and off highway location. Good stop to use as a base for wine country and Corning. more

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4 of 5 stars
New York, NY
2 Aug 2007 | Trip type: Couples
0/2 found this review helpful

Very good experience overall. Property attractive from outside. Friendly staff. Good sized room. Nice breakfast in the morning. Appealing indoor pool and gym. Bed was a bit too firm for my taste though. Employees really seem to care about providing good service and a positive experience. Bill at the front desk was especially nice. My biggest complaint is that for... more

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Country Inn & Suites By Carlson, Big Flats Also Known As

  • Country Inn Horseheads
  • Horseheads Country Inn
  • Country Inn Big Flats
Address: 105 East Mall Road, Horseheads, NY 14845
Horseheads hotels Country Inn & Suites By Carlson, Big Flats
4.0/5.0
18