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All 22 Jamaica hotels

Sheraton JFK Airport Hotel

3.5 of 5
132-26 South Conduit Avenue, Jamaica, NY 11430
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Sheraton JFK Airport Hotel
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Ranked #15 of 22 hotels in Jamaica
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159 reviews from our community

Traveller rating
    27
    40
    44
    27
    21
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Families
25
 
Couples
34
 
Solo
33
 
Business
54
 
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Pretoria, South Africa
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 3 June 2013

This is a hotel with a lot of pros going for it like comfortable well appointed rooms, a cosy atmosphere with very good staff and proximity to JFK airport. Unfortunately the adjacent beltway noise level makes it feel like one is sleeping under the overpass since the windows are single glazed sliding type with virtually zero noise mitigation.

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Southington
Contributor
18 reviews 18 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 29 May 2013

Because we had an early flight to San Francisco, we decided to drive to JFK airport the day before. My husband looked for hotels in the area and we decided on the Sheraton. Although it was expensive, we were happy with the room even though it was expensive (almost $400.) The staff was extremely friendly and accommodating in the dining... More

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shanghai
Contributor
15 reviews 15 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed 14 May 2013

Stayed 2 nights and though expensive, GREAT VALUE FOR MONEY. because the staff try so hard to make a difference. Exceeded my expectations, from the small club lounge area for breakfast on 7th floor, to the sped of pick up when waiting at JFK Federal Circle at midnight. But best of all was everyone I met used their initiative to... More

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George G, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review
23 May 2013

Thank you so much for the wonderful review!! Our goal is to provide you with a clean and friendly place to stay while you are away from home. I am so pleased that we provided that during your most recent stay at our property. I too have to agree with you that we have the friendliest staff memebers and they... More

santa rosa
Contributor
14 reviews 14 reviews
11 hotel reviews
Reviews in 13 cities Reviews in 13 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 May 2013

we stayed here the night before an unexpected snowstorm. ordinarily i wouldn't stay at the airport in ny, but we were afraid we wouldn't make it out to the airport for our onward flights once the snow started falling. the hotel's a coupla miles from the airport, and, as reported, not the quietest rooms i've been in. but that was... More

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George G, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review
3 May 2013

Thank you for taking the time to review our hotel. We are glad to hear of your great experience with us! We pride ourselves on our team member's engaging culture always looking for options to make our guest experiences more memorable and are glad we were able to deliver. We look forward to seeing you again real soon! More

Leesburg, Virginia
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 29 April 2013

I only stay at this hotel when there is no other choice. I've had to stay there when my first choice Courtyard Marriott was booked. Rooms are small and both times I've stayed there there was a lot of noise. I arrived at Federal circle and called for the shuttle. Half an hour later no shuttle called again and the... More

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George G, Manager at Sheraton JFK Airport Hotel, responded to this review
3 May 2013

Thank you for taking the time to review our hotel.We strive as a hotel to provide you with a clean friendly place to stay. When and if time permits please reach out to me at. 718.425.1255 so that we can further discuss the issues which you have experienced. I look forward to speaking to you shortly and addressing these issues. More

Philadelphia, Pennsylvania
Senior Contributor
22 reviews 22 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 22 April 2013

Dropped into the Sheraton late at night and the front desk employees were very gracious. We checked out the room beforehand and it was very clean. All was as it should have been. Called downstairs once and they were very friendly. Airport shuttle and a shuttle to other well knows in the area. Great stay!!

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George G, Manager at Sheraton JFK Airport Hotel, responded to this review
3 May 2013

Thank you so much for your wonderful feedback regarding your most recent visit. We strive as a hotel to provide you with a clean friendly place to stay and we are so very pleased we provided that to you. We look forward to seeing you soon! More

Detroit, Michigan
Senior Contributor
22 reviews 22 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed 7 April 2013

Stayed here just for the night to catch a flight next morning. Shuttle runs every half hour and it is not too far from JFK. Bedroom and Bathroom are nice. Club level has coffee machine and place to hangout in the lounge which is nice, so you are not sitting in the room.

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George G, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review
3 May 2013

Thank you for taking the time to review our hotel. I am very happy to hear that you have enjoyed our club lounge and enjoyed our rooms. We take pride in providing exceptional customer service and cleanliness and are so happy that we were able to accommodate your needs.I hope that you visit us again soon should your travel needs... More

Baltimore
Contributor
17 reviews 17 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
31 helpful votes 31 helpful votes
2 of 5 stars Reviewed 19 March 2013

Maybe my night is making me angrier than need be but honestly what a mistake booking this hotel if you arrive on a late night flight. Unless you need to be by the airport or you are coming in during rush hour, you are better off picking a Sheraton or another Starwood property in Manhattan unless you are on a... More

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George G, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review
4 April 2013

Thank you for the review of your past stay with us. We truly apologize for the multiple inconveniences you experienced during your stay with us. While we are glad to hear your positive feedback regarding our shuttle driver. The room accommodations you received are not indicative of the level of service we provide. We also want to thank you for... More

Moulsford-on-Thames, United Kingdom
Senior Contributor
34 reviews 34 reviews
8 hotel reviews
Reviews in 21 cities Reviews in 21 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 16 March 2013 via mobile

Stayed here for one night, as one of the better hotels at the airport. The staff were excellent, most friendly I had experienced in my week trip, the rooms were nice, and the restaurant good. However while eating my dinner I was distracted by workers hanging pictures around the restaurant.

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George G, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review
16 March 2013

Our goal is to provide you with a clean and friendly place to stay while you are away from home. I am so very pleased that we provided that during your most recent stay at our property. I too have to agree with you that we have the friendliest staff memebers. Please accept my apologies for the interupption during your... More

Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 15 March 2013

We only stayed here for one night before flying out the next morning, and overall the experience was pretty nice. This hotel has all the basic services and amenities that you would expect from an airport hotel including a 24-hour workout room, business center for printing boarding passes, and a shuttle to JFK that runs every 30 minutes. The rooms... More

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George G, Front Office Manager at Sheraton JFK Airport Hotel, responded to this review
16 March 2013

We are pleased that you have enjoyed your stay with us!! We take pride in providing exceptional customer service and cleanliness and are so happy that we were able to accommodate your lodging needs. Please accept my apologizes for the noise situation as you stated we are in NY and New Yorkers are known to love honking. I hope that... More

 
 
Sheraton JFK Airport Hotel
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Additional Information about Sheraton JFK Airport Hotel

Also Known As:
Jamaica Sheraton
Sheraton JFK Airport Hotel Jamaica, New York
Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Phone Number:
Region: United States > New York > Jamaica
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Pets Allowed Restaurant Room Service Shuttle Bus service Wheelchair access
Hotel Style:
Ranked #15 of 22 hotels in Jamaica
Price Range: £££
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more   less 
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