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Courtyard by Marriott JFK International Airport


Courtyard by Marriott JFK International Airport
Hotel class 3 of 5
145-11 North Conduit Avenue, Jamaica, NY 11436
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Traveller Reviews

82% Recommend
4.0 of 5 stars 35 reviews
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By trip type
All (35)
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4 of 5 stars
USA
6 Jul 2009 | Trip type: Family New

If you have to stay near JFK this is the spot. This is a clean facility. Excellent bed and air conditioning. Well managed. Staff is remarkably friendly. Housekeeper, front desk, or dining room personnel, you name it, they had a great "ready to help" attitude. more

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3 of 5 stars
Utah
5 May 2009 | Trip type: Business
1/1 found this review helpful

Your typical Courtyard. Clean, decent room, professional staff. No complaints. more

Management response from
Timothy McGlinchey, General Manager

Thank you to this reviewer for taking the time to relate their very positive experiences with our hotel. Whether traveling on business with colleagues, or on leisure travel as with many of the reviews below, our staff takes pride in "reading" your needs and delivering exactly the hotel stay you require! Whether it be recommending a comfortable way to commute...

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4 of 5 stars
Los Angeles, California
12 Apr 2009 | Trip type: Couples
2/2 found this review helpful

Granted, there is no good way to stay near JFK. The shuttles can't come in to pick you up, although they can drop you off in front of the terminal....Do note that you have to take the Air Train from the terminal to the Federal Circle stop, where the shuttle picks you up. Get on the train that says "Jamaica"... more

Management response from
Timothy McGlinchey, General Manager

Thank you (and Happy Anniversary!) to this guest for their kind comments. I will be sure to share this review with all our staff, so they can be as proud to read them as I was. I was happy to see this guest was pleased with our "surprises" to help them celebrate their anniversary, and that we were succesful with...

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4 of 5 stars
San Carlos, Ca
12 Apr 2009 | Trip type: Couples
1/1 found this review helpful

First of all, let me be clear that there is NO reason to use this hotel unless you have an early flight from JFK or are too exhausted after flying in. If I did not use my points it would have cost $300 (yikes) and is next to the freeway with no tourist sites around. That being said, it worked... more

Management response from
Timothy McGlinchey, General Manager

Thank you to this guest for their kind comments. I was pleased to see that our hotel was a convenient solution for an early morning departure out of JFK! Many of our guests also find us a convenient and value oriented alternative to staying in Midtown or elsewhere in the NYC/Metro region. Our location at JFK, and our free shuttle...

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4 of 5 stars
London, United Kingdom
22 Mar 2009 | Trip type: Solo travel
1/1 found this review helpful

I booked a room here on hotwire.com and got an excellent rate. I was concerned, however, when several months later hotwire emailed me a $25 voucher because the rating of this hotel dropped from a 3 to a 2 star. My concerns were unfounded. The front desk staff were friendly and welcoming, and even offered me a chocolate chip cookie,... more

Management response from
Timothy McGlinchey, General Manager

Thank you to this reviewer for taking the time to relate their very positive experiences with our hotel and our staff. I was pleased to see we accomplished our goal of ensuring every guest is completely satisfied with their stay! Our hotel is indeed a 3 star property, the 2 star rating noted by this reviewer was a temporary mistake...

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5 of 5 stars
jmfel1
12 Mar 2009 | Trip type: Friends getaway
1/1 found this review helpful

Stayed here for one night after arriving in NYC one day before I could check in to my short-term lease apartment in Tribeca. I arrived at midnight after a 4 hour flight from Vegas, was hung-over, tired and starving. The staff were very helpful and accommodating when i checked in, ordering me chinese take-out as the hotel did not do... more

Management response from
Timothy McGlinchey, General Manager

Thank you to this reviewer for their kind comments regarding our staff. Our goal is to exceed each of our guest's expectations by demonstrating our Marriott Spirit to Serve, I was pleased to see we accomplished our goal! The recommendation of our hotel is appreciated, we look forward to welcoming this and all travellers to the Courtyard by Marriott at...

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3 of 5 stars
Providence, Rhode Island
16 Feb 2009 | Trip type: Couples
1/1 found this review helpful

Good place to stay while preparing to fly out or arriving late. We stayed to visit friends, and it was much cheaper than staying in Manhattan. Room was nice but small. Comfortable hotel, would stay again. Staff was excellent, and arranged transportation and spa treatments for my wife and I before we arrived. It was a total surprise for her.... more

Management response from
Timothy McGlinchey, General Manager

We were pleased to read that this guest appreciated the "pleasant surprises" that our staff loves to help arrange! Our thanks to this reviewer for the recommendation of our hotel. Our proximity to JFK International Airport make us a convenient place to stay when traveling in or out of JFK, and our location close to the JFK AirTrain (with complimentary...

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5 of 5 stars
Sierra Madre, CA
15 Feb 2009 | Trip type: Business, Family
1/1 found this review helpful

I was able to get a great rate on this pretty well reviewed hotel through Priceline bidding. I was in town attending a wedding and most of the family I was visiting was around Queens so it was more convenient to stay in this area and around JFK. I must say this is definitely one of the better hotels if... more

Management response from
Timothy McGlinchey, General Manager

I was pleased to see that this reviewer took advantage of and appreciated the many amenities and services our hotel has to offer! We will be sharing the comments regarding the friendliness they encountered with all our staff, so they can be as proud as I was to read that their efforts were recognized. We look forward to welcoming you...

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5 of 5 stars
Georgia
24 Dec 2008 | Trip type: Couples
4/4 found this review helpful

Booked two rooms through Priceline at this hotel. We were greeted courteously and our cars were taken to valet parking. Checked in and spent the night. Next morning caught the shuttle bus over to the airport - here's a tip about JFK, you MUST, MUST MUST arrive at least 1.5 hours before your flight. We did not know this and... more

Management response from
Timothy McGlinchey, General Manager

Thank you to this reviewer for their kind words. I was glad to read that our Marriott Spirit to Servewas arecognized and appreciated! As with all reviews, this review will be shared with all staff so they can be as proud to hear it as I was. On behalf of the entire team of the Courtyard by Marriott at JFK,...

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5 of 5 stars
london
12 Aug 2008 | Trip type: Solo travel
4/4 found this review helpful

The hotel was excellent as usual and is easily the best of the 4 JFK hotels I have used. (Sheraton/Holiday Inn Express). This was my second stay and my parents and brother also found it excellent last summer. I booked 5 weeks ago on Priceline for $155+tax and their website was quoting $279 + tax for walkups. The King bed... more

Management response from
Timothy McGlinchey, General Manager

Thank you to this reviewer for their kind words. I will be sharing them with all our staff. We are always pleased to welcome back our repeat guests, and look forward to greeting many of our guests time and time again when they return to the NYC/JFK vicinity!

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Courtyard by Marriott JFK International Airport Also Known As

Address: 145-11 North Conduit Avenue, Jamaica, NY 11436