We stayed here for one night in September - that was enough! Room had chair with springs hanging out of the bottom. We slept on top of the bed after seeing pest control man at reception. If you have a few hours to kill there is absolutely nowhere to go. Its certainly not an area which you would like to... more

We booked online for 2 rooms. 1 room was delayed for 5 hours even after explaining to the female frontline staff that we had just arrived from a 24-hour flight and badly needed a room. She gave us a room at 5p.m even though the check-in time was supposed to have been at 1p.m. On top of it, she also... more

Stayed from Nov 28 to Dec 18. Where shall I start. Stayed for three weeks(had no say in the matter). during that time the door keys failed to operate on six occassions. The automatic front doors are still not working, although they did screw some handles on two days before we left. The drinks vending machine in the breakfast area... more

Here's my advice about this hotel: Make sure you don't accept a room near housekeeping or near any elevator!! .................................................... The wife and I had stayed for one night before a next day flight. We had taken the best rate ($89 plus tax = $100.). We had a lower-level room across from the Housekeeping room and elevator.... what a mistake...... more

We recently stayed at the Best Western, JFK Airport location in Jamaica, New York. Advertising it as a new hotel is misleading. The buidling is not new, the renovations are. We booked a room with a queen bed for $89 for one night. After a bit of confusion finding the shuttle to the hotel at JFK we got there fine.... more