We stayed here during the Western State Varsity Hockey Championships. It was convenient because the rink was right across the street. The employees were rude, from the manager to the housekeeper. They denied families extended checkouts, and wouldnt allow hockey bags or sticks in the lobby. We had 4 1/2 hours until the next game and many families had no... more

The staff was very friendly and directed us to anywhere we needed to go, and suggested restaurants in the area. Room was very clean, well decorated, and comfortable. For being downtown, it was very quiet. We were well satisfied. more

Stopped here on a road trip. The hotel room was fine. Nothing special just a clean room and a decent bed. Front desk staff was very helpful to find a restaurant nearby. Breakfast was better than average with fresh fruit and several other options. more

My daughter and I went to Jamestown over the Memorial Day Weekend to take in Lucy-Desi Days. My ten year old is a huge fan, so we couldn't miss this opportunity. Staying at the Best Western was the best choice I could have made. The staff was friendly and gave great directions and suggestions for dining and festivities. The room... more

I stayed here during a ski trip to Holimont in Ellicottville. My room was clean, spacious, and comfortable. The continental breakfast was good with cereal, fruit, a waffle maker, and a wide assortment of muffins, bagels, and different types of bread. Best of all, the room was about one third the cost of staying in Ellicottville, and about $30 less... more

Stopped over here for one night to see the Lucy Museum on the way to Cleveland. Not a fancy hotel, but well-located. Spacious, clean rooms. Very nice front-desk clerk. Even though I had just joined AAA and didn't have my card or info yet, she gave me the rate, and was very accomodating to my dad on his mobile scooter.... more

Our hockey team stayed here for the Jamestown Ice Hockey Tournament. We were pleasantly surprised at how clean the rooms were and how accomodating the entire staff is... expecially Patti... (Thanks for everything... you made our stay a memorable one.) The breakfast that they provide was great for both the kids and adults. The pool is on the small size... more

I'm not going to write a scathing review of this hotel, because it wasn't a HORRIBLE place....it just had some problems. First off, we were given keys to our room (#207). When we opened the door, someone else's luggage was already in the room. Thank God there weren't any people in the room! We headed back downstairs and they apologized....we... more

We are residents of Jamestown, and chose to stay at the Best Western on our wedding night. The hotel staff was very friendly to us throughout the entire process! When we made our reservations, they showed us what the room looked like. The room was beautiful, and the jacuzzi was a wonderful way to relax after a hectic day! The... more