Front desk staff must be new and could not figure out how to really take care of customers. There was water leaking in the hallway, and when I called down to let them know I was informed maintenance was not on duty and there was nothing he could do...did not care. Every time I made a request, I was given... more

I was in the area with my girlfriend and stayed at this hotel. The initial incentive was the extremely reasonable rate that I managed to get for this hotel. The hotel definitely exceeded my expectations - 1) very convenient location as it was located right in downtown Jamestown 2) the front desk folks and the hotel staff were very friendly... more

Stayed here on a "girls trip" with my Mom and sisters. We got adjoining rooms to accomodate all 6 of us. One of the pillows had the remains of a millipede. The floors had noticably not been vacuumed. The quality of the food at the breakfast the next morning was below average. Then we discovered that a yogurt that had... more

Our room was nice enough, but the service was not that great. We stayed 4 nights, and our sheets were never changed, and although the beds were made, the sheets were left rumpled. On two occasions, the coffee maker was not cleaned, we received no clean cups or glasses, and the bathroom counters were never cleaned while we were there.... more

The hotel is in the heart of Jamestown and seemingly had all the amenities. At the price we paid, we should have received some type of continental breakfast or something. The staff was nice enough, however they did not seem to really care how are stay was. The grounds were fair, the inside of the hotel seemed to be in... more

We picked this hotel because it was on the route we were traveling and it was available, others were full as there was a hocky game and a skate competition scheduled for the weekend. Check in was quick and friendly. The room, beds and bathroom were clean. We ordered room service, which was a little pricey, but the portions were... more

My husband & I stayed at the hotel while in town for a hockey game at the Jamestown Savings Bank Arena. Great location. We were able to walk to the game, even though it was snowing...only 2 1/2 blocks away. Room was spotless. The bed was one of the most comfortable "hotel" beds that I've ever slept in and we... more

Rather a pleasant stay at the Holiday Inn. Very well located. Staff was very nice, and accomodating. Parking was a breeze and free. Would return. Bought room on priceline for $75. Room was clean and more than I expected for the price. more

We stayed at this hotel last weekend for The Lucille Ball Birthday Celebration. The hotel has the best location for this event! You can walk to just about everything for the events. The staff was friendly and attentive. The room itself was average, but in need of a little TLC. The food in the restaurant in the hotel is below... more