This place is completely discusting and disorganized. Normally when you stay at a hotel and check is at 3pm they allow you to check it if you get there at 2:45. Not this place. They said we HAD to wait until 3pm. Once it was 3pm there were about 20 people waiting to check in. Then the guy said "oh... More

Pool out of service with a hotel full of families with kids looking to escape the cold of winter. Only one elevator running. Only 2 housekeepers cleaning 7 floors of rooms. Check in was a joke! Made a group of around 10 families wait around he small lobby until he clock struck 3 just to check in! Will never stay... More

Check in was very easy. But one reason i booked was the pool and it was not in service.(thats why you need to call ahead) The front dest person was very nice and offered to deleate the reservations and even pointed across the street to the best western. Or take like $20the off the night. I went with the $20... More

Stayed here as a result of naming my own price, for a business trip. Parking was ample. Many instances of temporary Ramada signs covering the former Clarion signs. Check in was quick and friendly. I stayed on the fourth floor and as I headed to my room, noticed that many numbers were falling off of doors, and some had dymo... More

We stayed here for a hockey tournament. Being a hockey parent - we do not have high expectations, but this was far below what would be considered reasonable. When we arrived on the evening Dec 30, 2012, we found out that the property was sold at auction due to forclosure just 12 hours prior to our arrival. There was no... More

Reviews were not good but couldn't find anything else suitable in Jamestown. Room was very small but clean, well-kept and comfortable. Included breakfast was cooked to order and very good including coffee and juice. Sometimes you have to take a chance and we were glad we did.

We stayed at the hotel in October, 2012. The service was excellent along with the room. It was a great price for the room that we received. The breakfast that was included with the room was freshly prepared for us. The hotel staff were so helpful and friendly. It was located within walking distance to the Lucille Ball & Desi... More

Did not read these reviews before I booked here, wish I had, becasue all true, they treat guests like rubbish. The front desk woman argued that my reservatuion was not complete, did rent us a room but only after arguring and then at a slightly higher rate. She had to call someone (owner?) to get their blessing, which was to... More

I travel alot for business. I've been in many hotels and motels. This is my new worst experience with a hotel. Other bad hotels will still have SOME redeeming qualities. This one had NONE. From the moment the reservation was made (double booked) to check-in (we can't honor your quoted reservation price, which was half what they charged me) through... More