I am a regular visitor to Rodrigues but never got a chance to go to Pointe Venus. Since there is so much advertisement about it being a 4 star hotel we decided to try it!!An absolute error.We booked for a couple and a baby and expected the baby cot to be in the room since obviously after travelling you would... more

I have now stayed at Pointe Venus on three seperate occasions (2005, 2008, and during May and June this year). I have stayed at many hotels around the main island of Mauritius. I cannot understand why the service standards at Pointe Venus are so appalling. The location is (so long as you are looking for town rather than beach) excellent,... more

On our trip second to rodrigues we stayed at Pointe Venus Hotel. Since my husband was on a business trip we chose Pointe Venus because of its proximity to Port Mathurin. The hotel is well decorated but not well kept. The swimming pool is dirty and the towels are disgusting.The staff though extremely friendly need a good training. They do... more

Had business in Port Mathurin, so this hotel seemed logical for its location (not a good location if you are going for holidays - go to the hotels on the east coast). I don't know where they managed to get a 4-star rating, but I would not give them a single star. The people of Rodrigues are the most friendly... more

A special THANK YOU NOTE to you and all your team for the services and facilities supplied for our recent stay in your hotel. Tha facilities were excellent but most importantly the attention from your staff. The stay has been magnificent, employees have been wonderful and we felt welcomed like it was our own home. THE FOOD WAS EXCELLENT (TYPICAL).... more

We are from Mauritius. The 6 of us spent a week at Pointe Venus Hotel in Rodrigues (Family holiday). The service at this Hotel is very poor. We could not get swimming pool towels on a daily basis as they were never available, as for the rooms we also had problems to get bathroom towels on a daily basis. We... more

Where do I start! This hotel is by far the worst run hotel I have ever been to. Before I get on to the poor management, the hotel is in a dreaful location nowhere near a decent beach so you need to take a taxi for at least 20 mins in order to get to one. It is in fact... more

The woman at the reception and all of the female staff are very friendly and professional. Half of the male staff are not friendly. The rooms are ok with a nice view. But no mixing of hot water with cold water in my shower (either boiling or cold). Some of the food is ok, the rest is really bad (especially... more

We were due to stay at this hotel for 11 nights but after the first night we decided to leave and cut our losses. Unfortunately we couldn't get a flight off the island so ended up staying for 3 nights and things only got worse. There were 14 other guests staying and of them 6 were desparate to get away!... more