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The Whiteface Lodge


Hotel class 4.0 of 5
7 Whiteface Inn Lane, Lake Placid, NY 12946
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Reviews you can trust

86% Recommend
4.5 of 5 stars 104 reviews
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By trip type
All (104)
[ Date ] [ Rating ]
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5 of 5 stars
upstate NY
19 Oct 2009 | Trip type: Couples

My husband & I travel to Lake Placid every fall to stay at the Whiteface Lodge for our anniversary. This is the one place that we look forward to returning year after year. Each time we walk through the main doors I am amazed. The lodge is truly beautiful. It is such a relaxing atmosphere. The suites are very well... more

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5 of 5 stars
nyc
8 Oct 2009 | Trip type: Couples
1/1 found this review helpful

An amazing gem of a place! The grounds are lovely and its a very homey place. The rooms are huge and well-appointed. The restaurant is great and wine selection is very high quality. Staff was friendly and helpful. Spa service was also fantastic! You will not be disappointed! We will be returning soon for another quiet and relaxing time! One... more

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5 of 5 stars
Upstate NY
5 Oct 2009 | Trip type: Couples
1/1 found this review helpful

Rustic main building, softly and elegantly furnished. Magnificent dining room with grand furnishings. The lodge offers meeting rooms, well-equipped game and work-out rooms, and a movie theater. You can swim in the indoor-outdoor pool or swim or canoe in Lake Placid. Staff was there to satisfy all needs with grace and warmth. A great escape in an enchanting environment. more

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3 of 5 stars
Texas
8 Sep 2009 | Trip type: Couples

Our Labor Day stay at this expensive lodge was mostly fantastic. The extra large suites at the lodge are some of the best in the country and everything is well maintained. We originally made dinner reservations in the Kanu restaurant for both nights we were there. After the first night, we chose not to have dinner there again. While the... more

Management response from
Phil Anderson, Manager

We apologize for the food and beverage service experienced. The service experienced is the exception and not the norm at Kanu and the Whiteface Lodge. Thank you for bringing your experience to our attention.

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5 of 5 stars
new York
3 Sep 2009 | Trip type: Family
1/1 found this review helpful

We had such an amazing 5 night stay ! Our two kids loved the camp, they kayaked, went on nature hikes, did crafts, played relays, etc. The counselors were great and went out of their way to find us to make sure the kids received "Kamp Kanu" t-shirts. From check-in to check-out the staff was fantastic. They went out of... more

Loved it!
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5 of 5 stars
NY
3 Sep 2009

You drive into the entrance at the Whiteface and everything is beautiful. The landscaping, the lighting, everything. The check in was quick and the lobby was beautiful - rustic, elegant. We were given a 2nd floor suite, beautifully decorated, once again, every detail attended to. We had a view of a beautiful fountain area, the pool and the gorgeous mountains.... more

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1 of 5 stars
New York
24 Aug 2009 | Trip type: Couples
1/9 found this review helpful

Never go to this hotel Will only share in details one interaction with the staff to demonstrate how far they are from meeting the expectation they claim to deliver. I don't understand how they got to be among "The leading Small Hotels Of The World". I went there with my girlfriend in February for a romantic weekend. Our first interaction... more

Management response from
Phil Anderson, Manager

We take pride in our service and the ability to please the most discerning of guests. We regret we were unable to provide the service and features desired. We do wish this was brought to light in February v. August to better address and resolve the challenges.

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1 of 5 stars
Boston
15 Aug 2009 | Trip type: Family
2/9 found this review helpful

The Whiteface Lodge is an over-priced resort run by corporate vultures where draining your pocket is more important than good hospitality. Upon making the reservation we mentioned we had two small poms traveling with us and the agent never said it was a problem .Yet the next day we were stopped in the lobby and were told we needed to... more

Management response from
Phil Anderson, Manager

We strive to exceed the expectations of all of our guests. However, we are a non pet friendly, non smoking facility. These policies are clearly stated on our website, by reservations and were again mentioned upon arrival. For the comfort of all of our guests and a consistent experience for repeat guests we must enforce these policies.

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5 of 5 stars
Philadelphia, PA
15 Aug 2009 | Trip type: Family
4/4 found this review helpful

We had a great, week long stay at The Whiteface Lodge. It was our first trip to LP with our 7 and 3 year old. The hotel and amenities were fantastic and we were able to take advantage of almost everything the hotel had to offer. Loved the buffet breakfast each morning, friendly staff, view of the mountains from our... more

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5 of 5 stars
PA
13 Jul 2009 | Trip type: Couples
2/2 found this review helpful

We just returned today, we had a very nice stay. We were upgraded from a JR 1BR to a superior 1br suite. Room was very large, had washer/dryer combo in our suie. Room was clean, staff was nice. Very relaxing. The grounds are amazing. We don't have children, but if you do, this is a great place. They have an... more

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The Whiteface Lodge Also Known As

  • Whiteface Hotel Lake Placid
  • The Whiteface Hotel
  • Whiteface Lodge
Address: 7 Whiteface Inn Lane, Lake Placid, NY 12946