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Golden Arrow Lakeside Resort


Golden Arrow Lakeside Resort
Hotel class 3 of 5
2559 Main St, (formerly Golden Arrow Hotel), Lake Placid, NY 12946
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Traveller Reviews

80% Recommend
3.5 of 5 stars 116 reviews
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By trip type
All (116)
[ Date ] [ Rating ]
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4 of 5 stars
dorsetuk!
27 Jun 2009 | Trip type: Couples

All the other reviews of this place say it all about the lovely views, nice rooms, although the balcony balustrade was loose on ours, (435) and their was tiny patch of plaster coming off the sealing in the corner. Our parents room was exactly the same as ours and without the tiny defects. These did not detract from our stay... more

Management response from
GoldenArrow, Owner

Thank you so much for you comments. I have passed on your critic of the room to my head of maintenance so he can deal with those defects right away. The loose balustrade is something we certainly want to deal with immediately, as well as the plaster. As to the restaurant, I will certainly pass your comments on to the...

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4 of 5 stars
Cazenovia
7 Jun 2009 | Trip type: Couples

As you walk into the lobby of this hotel you are taken away by the views! The lobby staff was very welcoming upon our entry and provided us with a nice gift for our anniversary (love the note cards!). We stayed in the Thawus fireplace room 524. We were a little disappointed in the room for the price that we... more

Management response from
GoldenArrow, Owner

Thank you so much for your review of our resort. I am so pleased you enjoyed your time with us during your anniversary celebration. I apologize that you did not find Tahawus up to our usual standards. It is priced higher than our Deluxe Rooms because it has the additional features of the wood burning fireplace and the whirlpool tub....

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4 of 5 stars
Scarsdale, NY
5 Apr 2009 | Trip type: Family

We've stayed at the Golden Arrow three or four times over the last five years, and we haven't been disappointed. Our most recent visit, for two nights, was a surprise for my daughter's 8th birthday. First of all, as always, the view from the lobby took our breath away. The staff in the lobby greeted my daughter with a thoughtful... more

Management response from
GoldenArrow, Owner

Thank you so much for your glowing review and for your repeat visits. I was glad to hear that we consistently meet your expectations. After reading your review I went and checked the pool personally. Of course, I am not sure when you stayed here, but earlier in the year we did have a glitch with our heating system in...

Never Again
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2 of 5 stars
New Jersey
2 Apr 2009 | Trip type: Couples
0/3 found this review helpful

The hotel is in the center of the village which is ideal. The view from the lobby is breathtaking. We had stayed for 4 nights. The first two were spent on the village side of the hotel; we couldn't upgrade because the hotel was all booked from some hockey training going on. We were told by one woman that we... more

Management response from
GoldenArrow, Owner

I apologize that you were not satisfied with your stay however, I do have to note some glaring discrepancies in your account. Obviously the most important issue is the missing makeup bag. I have no doubt that you are not in possession of the bag & have misplaced it somewhere. I understand how that would be upsetting. You made that...

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4 of 5 stars
Long Island, NY
29 Mar 2009 | Trip type: Couples

My husband and I decided to take a weekend trip away from the hustle and bustle of our daily lives on Long Island. We decided to take a nice long drive upstate to Lake Placid. A place neither of us have been to so we were kind of "winging it". I did some research on a place to stay. My... more

Awesome!!
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5 of 5 stars
New York
22 Mar 2009 | Trip type: Couples

THe service and attention was great! Everyone greeted us daily at the front desk and in the hallways. The room was clean and cozy. There was nothing needed and even better equipped with a small fridge and microwave which came in handy for the hot chocolate in front of the fireplace. The location was perfect for walks in town and... more

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4 of 5 stars
Elmore, VT
20 Mar 2009 | Trip type: Family

Great location right in town. Nice views, clean. Parts of the hotel have been updated and some appear to be in the process. Very large and rambling - might be a problem if mobiltity is an issue but with a 6 year old we spent lots of time exploring! The indoor pool was very attractive but the water was COLD!... more

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5 of 5 stars
Massachuestts
10 Mar 2009 | Trip type: Couples

Staff gave us a discount for a suite that was lovely. It was very apparent that staff took pride in resort. One downfall was the housekeeping staff did not clean our toilet. A couple of staff at the desk were not to friendly, but the majority were. Bed was very comfortable. Great place to stay. Would not recomend eating at... more

Management response from
GoldenArrow, Owner

Thank you so much for writing that nice review and giving us 5 stars! I am so glad you enjoyed yourself. I have already spoken to housekeeping about the toilet issue you described and you can rest assured that it will not happen again. (I am not sure how it happened in the first place as that is obviously very...

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4 of 5 stars
New York City
10 Mar 2009 | Trip type: Couples

We enjoyed a stay at the Golden Arrow in August and again in January. What a terrific resort. And eco-friendly -- I'm glad to support that. The location is absoultely superb -- fully flush on Mirror Lake with paddle boating in summer and dog sleds in winter, and mountain views. At the same time, the hotel is right in the... more

Just OK...
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3 of 5 stars
Connecticut
8 Mar 2009 | Trip type: Couples

Maybe I was just relying too much on the positive reviews I read before staying at the Golden Arrow. Regarding the "friendliness" of the staff..ha...Amanda at the front desk is NOT friendly AT ALL!!! After we drove almost 5 hours, we were so happy to get there, we walked in all smiles to check in...and she was just a wretch!... more

Management response from
GoldenArrow, Owner

Thank you for sharing your comments. I did also receive the comment card you let at the desk and have spoken to my employee at length regarding your experience. She has asked me to apologize if she offended you, as that was not her intention. I agree completely about the need for an extra dresser in the Haystack Room. We...

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Golden Arrow Lakeside Resort Also Known As

Address: 2559 Main St, (formerly Golden Arrow Hotel), Lake Placid, NY 12946