As you walk into the lobby of this hotel you are taken away by the views! The lobby staff was very welcoming upon our entry and provided us with a nice gift for our anniversary (love the note cards!). We stayed in the Thawus fireplace room 524. We were a little disappointed in the room for the price that we... more

We've stayed at the Golden Arrow three or four times over the last five years, and we haven't been disappointed. Our most recent visit, for two nights, was a surprise for my daughter's 8th birthday. First of all, as always, the view from the lobby took our breath away. The staff in the lobby greeted my daughter with a thoughtful... more

The hotel is in the center of the village which is ideal. The view from the lobby is breathtaking. We had stayed for 4 nights. The first two were spent on the village side of the hotel; we couldn't upgrade because the hotel was all booked from some hockey training going on. We were told by one woman that we... more

My husband and I decided to take a weekend trip away from the hustle and bustle of our daily lives on Long Island. We decided to take a nice long drive upstate to Lake Placid. A place neither of us have been to so we were kind of "winging it". I did some research on a place to stay. My... more

THe service and attention was great! Everyone greeted us daily at the front desk and in the hallways. The room was clean and cozy. There was nothing needed and even better equipped with a small fridge and microwave which came in handy for the hot chocolate in front of the fireplace. The location was perfect for walks in town and... more

Great location right in town. Nice views, clean. Parts of the hotel have been updated and some appear to be in the process. Very large and rambling - might be a problem if mobiltity is an issue but with a 6 year old we spent lots of time exploring! The indoor pool was very attractive but the water was COLD!... more

Staff gave us a discount for a suite that was lovely. It was very apparent that staff took pride in resort. One downfall was the housekeeping staff did not clean our toilet. A couple of staff at the desk were not to friendly, but the majority were. Bed was very comfortable. Great place to stay. Would not recomend eating at... more

We enjoyed a stay at the Golden Arrow in August and again in January. What a terrific resort. And eco-friendly -- I'm glad to support that. The location is absoultely superb -- fully flush on Mirror Lake with paddle boating in summer and dog sleds in winter, and mountain views. At the same time, the hotel is right in the... more

Maybe I was just relying too much on the positive reviews I read before staying at the Golden Arrow. Regarding the "friendliness" of the staff..ha...Amanda at the front desk is NOT friendly AT ALL!!! After we drove almost 5 hours, we were so happy to get there, we walked in all smiles to check in...and she was just a wretch!... more