I was hesitant to stay here after reading the other reviews. However, choice is limited in Melville. I was pleasantly surprised. The rooms were big, in good condition and clean. The lobby area was nice. The temperature of the pool as indicated by others was too hot (but the kids loved it). Of note, the pool area is locked up... more

I've come to expect a lot from the Marriott name, and this facility did not meet my expectations. As many other people have indicated, this is a big facility, which means the majority of the rooms are a long distance from the lobby / parking facilities. The facility has a foul odor, somewhat of a cross between chlorine and a... more

It's a very clean hotel and my room was very clean - typical of Marriott. The staff were very friendly and helpful - typical of Marriott. However, the hotel was having air conditioning and ventilation problems during my visit. The hallways were uncomforably warm and parts of the Atrium/Lobby area were very warm and humid. The ventilation system in the... more

They gave away all our reserved & confirmed rooms, made us stay away from our friends, Prevented us from having a celebratory party, Ruined our family's evening & ruined at least 2 bride's wedding nights. The stupidity of the Marriot system allows overbooking even when block rooms are reserved. This is at Marriot's corporate level, that allows overbooking. Some management... more

The desk clerk advised us we had no room and that several other parties that evening were being told the same thing. She sent us to a nearby Hilton and told the Marriott would pay the bill and would throw in breakfast as well for our trouble. Of course when we got to Hilton the desk clerk informed us that... more

We stayed here to attend a family wedding in the area and it was recommended by the bride. Because of the design of the hotel, with the open atrium over the swimming pool and open concept lobby, etc. all the way up to the 4th floor, the smell of pool chemical was omnipresent. We were given a double room facing... more

Terrible terrible terrible. That is really the only way I can describe what they did. My sister blocked a set of rooms for all of her wedding guests here. My family reserved rooms 11 months in advance. At midnight, after a fabulous wedding, we arrived to check in only to find out they gave our rooms away. What is worse,... more

This hotel is very nice and I would recommend it for everyone. After reading the other reviews, I came to the realization that some people just complain for the sake of complaining. Check in was a breeze, the room was clean and decorated nicely. The bathroom had granite vanity top and extra wide shower curtain that extends out a little... more

I work for a government entity and therefore must abide by Per Diem rates and we are also tax exempt. I called this hotel directly and was assured over the phone by the staff that they did accept NYS Per Diem rates. When we arrived and presented our government ID's and tax exempt forms we were not told they charged... more