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Hilton Garden Inn Nanuet Hotel Reviews

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Hilton Garden Inn Nanuet

3.0 of 5
270 W. Route 59, Nanuet, NY 10954
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Hilton Garden Inn Nanuet
34 traveller photos
Ranked #4 of 6 hotels in Nanuet
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    23
    25
    8
    9
    3
Date Rating
Hamden, United States
1 review
“Worth the Stay”
5 of 5 stars Reviewed 17 May 2013

Great Staff, great hotel, great food, If your looking for a place to stay that the staff will attend to your needs without the typical corporate scripting you need to stay here be it business or pleasure.

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Review collected in partnership with Hilton Garden Inn

ALICIA D, General Manager at Hilton Garden Inn Nanuet, responded to this review
20 May 2013

Thank you Durwin S. for being a Hilton traveler. We appreciate you and your family staying with us at the Hilton Garden Inn, Nanuet. My team appreciates you taking the time out of your busy schedule to post a review on trip advisor and the wonderful things you have stated about our property and we look forward to hosting your... More

Boston, United States
1 review
“Friendly and professional staff.”
4 of 5 stars Reviewed 3 May 2013

Customer service is excellent. The women at the front desk are professional, intelligent, friendly and very helpful. The AAA rates for the rooms were good, they were quiet and clean, just not too fancy. The only complaints were that our fridge didn't get cold, and that the heat/air unit cycled on and off so the room was either a little... More

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Review collected in partnership with Hilton Garden Inn

ALICIA D, General Manager at Hilton Garden Inn Nanuet, responded to this review
15 May 2013

Thank you for being a Hilton traveler and choosing to stay with us at the Hilton Garden Inn, Nanuet. My team and I strive to exceed our guests expectations and I was pleased to see my team offered the friendly and professional service we guarantee. I do appreciate you taking the tmie out of your busy schedule to fill out... More

Pelham, United States
1 review
“Great value, pleasant, comfortable stay”
4 of 5 stars Reviewed 2 May 2013

Staff was welcoming, pleasant and helpful. The room was clean, not the most up-to-date decor, but clean and functional. The was comfy, bathroom clean. The room smelled somewhat dank everytime I walked in, but I didn't bother complaining. I turning down the AC so I'm only guessing that's why the room didn't smell as fresh as I would've liked.

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Review collected in partnership with Hilton Garden Inn

ALICIA D, General Manager at Hilton Garden Inn Nanuet, responded to this review
20 May 2013

Thank you Loretta R for being a Hilton traveler. We do realize there are a lot of options out there and my team and I strive to exceed our guests expectations every time they stay. We do have plans for room upgrades in the next year and look forward to having you stay with us again in the future. More

Onancock, United States
1 review
“new, quiet, quality”
5 of 5 stars Reviewed 23 April 2013

the restaurant staff very helpful, since we're late in arriving, but they stayed around and fed us. everything first class. maybe a little pricy. Entrance is a little tricky, behind the hampton inn. it could be confusing to the out of towner...

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Review collected in partnership with Hilton Garden Inn

Boston, Massachusetts
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
“Just ok”
3 of 5 stars Reviewed 8 April 2013

Basic vanilla hotel. In loud shopping center parking lot next to highway. "Forgot to mention" pool and spa not operational. Staff friendly enough. You have to ask for anything, and don't assume that the staff knows the right answer.

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NanuetHotels, Manager at Hilton Garden Inn Nanuet, responded to this review
10 April 2013

Thank you for your recent stay. You are correct in that our Pool and Spa are temporatrily closed for renovations. They will be back up and running by April 29, 2013. There is an Alert attached to every reservation to notify every guest. Our staff is quite knowledgable about the area and hotel amenities so I do apologize if they... More

Hamburg, New York, United States
1 review
“Overall a good place to stay. The pool/hot tub was closed.”
4 of 5 stars Reviewed 21 March 2013

Great place to stay. Clean. Pool and hot tub were closed when we got there which we were bummed about. A lot of places to go eat. Train to NYC 10 to 15 minutes away if your interested in going to NYC. Great breakfast spread in the morning. Plenty to eat.

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ALICIA D, General Manager at Hilton Garden Inn Nanuet, responded to this review
24 March 2013

Thank you Laurie for being a Hilton traveler. My team and I strive to exceed our guests expectations and I apologize for the inconvience with the pool being closed. We are doing some renovations on the pool to make it a better place in the future. I do hope you will give us another chance in the future to exceed... More

Rochester, New York
1 review
“Hilton Garden Inn was a great choice for hotel stay”
5 of 5 stars Reviewed 21 February 2013

Warm and inviting upon arrival, we arrived at midnight and tired and it was important to us to have an easy check in and be treated so wonderful, very clean hotel and lobby, room was a pleasant surprise as it was very spacious, staff all friendly, a great experience and would highly recommend this hotel

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NanuetHotels, Manager at Hilton Garden Inn Nanuet, responded to this review
21 February 2013

We just wanted to thank you for choosing us to accommodate you on your most recent stay. We know that there are a lot of choices available and thank you for being a Hilton traveler. Thank you for taking the time out of your busy schedule to submitt such kind words. Feedback is one of the most valuable tools that... More

Albany, New York
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Not a quality Hilton Garden Inn, but great staff!”
2 of 5 stars Reviewed 19 February 2013

I called from the road and got a room for $119, which was a great last minute price for a Saturday night. I was told that they didn't have any kings, so I took a room with 2 queens. The only problem was that when I went to my room, I noticed that the bed was a regular mattress and... More

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NanuetHotels, Manager at Hilton Garden Inn Nanuet, responded to this review
21 February 2013

Sara, Thank you for choosing to stay with us and sharing feedback on your visit. We are so sorry for the hassle you encountered with your room assignment upon arrival and we are glad to hear that our front desk team were pleasant and helpful throughout the process. We strive to make every guest feel valued and welcome and we... More

Port Washington, New York
Senior Reviewer
6 reviews 6 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
“Excellent place to have a wedding!”
5 of 5 stars Reviewed 5 February 2013

We attended our nephew's wedding at this establishment. It was perfect. The hotel is clean, efficient, and fun! Everything from the fitness center to the breakfast was great. Thanks, Hilton Garden Inn of Nanuet!

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NanuetHotels, Manager at Hilton Garden Inn Nanuet, responded to this review
21 February 2013

We just wanted to thank you for your wonderful comments. Your group was such a pleasure and we enjoyed the night as well. The bride and groom and the entire family were delightful and we were so pleased that every one had such a great time! I don't think anything could have made it more memorable. We will you all... More

Rockville, Maryland
Senior Contributor
32 reviews 32 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
“Under Renovation; and it Needs It”
3 of 5 stars Reviewed 24 January 2013

I've stayed in Hilton Garden Inns many times, and usually the brand is consistent. Unfortunately the Nanuet HGI is below par. It is under renovation and perhaps that will perk the place up. While nothing was terrible, the rooms look tired and the most disturbing item in the my room was a super noisy air handling unit that kept waking... More

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ALICIA D, General Manager at Hilton Garden Inn Nanuet, responded to this review
26 January 2013

Thank you for taking the time out of your busy schedule to post a review for the Hilton Garden Inn, Nanuet. Yes we have just undergone renovations on the lobby and restaurant and are just waiting for a few final touches. We have also purchased brand new mattresses on our double bed rooms. My team and I strive to exceed... More

Hampton Inn Nanuet
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Hampton Inn Nanuet  
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Additional Information about Hilton Garden Inn Nanuet

Also Known As:
Hilton Garden Inn Nanuet Hotel Nanuet
Hilton Garden Inn Nanuet Hotel
Nanuet Hilton Garden Inn
Hilton Nanuet
Nanuet Hilton
Address: 270 W. Route 59, Nanuet, NY 10954
Phone Number:
Region: United States > New York > Nanuet
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 6 hotels in Nanuet
Price Range: ££
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Nanuet
270 W. Route 59
Nanuet, NY 10954
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