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Ramada - New Hartford


Hotel class 2.0 of 5
141 New Hartford Street, New Hartford, NY 13413
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Reviews you can trust

64% Do not recommend
3.0 of 5 stars 13 reviews
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By trip type
All (13)
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5 of 5 stars
Boston
22 Feb 2009 | Trip type: Family

Although the location is not straight off the highway there is very easy access to restaurants and shopping districts, the staff was very helpful and friendly, the rooms were very clean, and they even accommodated my dog. I would recommend this hotel to others. more

Management response from
Ramadanh, Director of Sales

Thank you for your kind response. We appreciate valued customers like yourself. We hope that you utilize the Ramada-New Hartford again for any future stays.

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1 of 5 stars
Denver, Colorado
19 Oct 2008

This place is so remote that even our GPS couldn't help us get there. And the guy at the desk kept telling us to take an exit that didn't exist -- we ended up there by accident. The rooms were last updated sometime just after the Edsel was introduced to the automobile market. "Interconnecting rooms" meant there was a doorway... more

Management response from
Ramadanh, Sales Manager

We appreciate your feedback and are sorry to hear that you do not like your experience with us. Unfortunately a new road was built out in front of our hotel, and GPS systems do not recognize it, nor do popular direction websites. We do our best to give our customers the best directions we can.

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4 of 5 stars
Columbus, Ohio
17 Aug 2008 | Trip type: Couples

This hotel is a good 15 minutes off I-90. We ended up here because all the hotels at the exit were full! The front desk staff at the Hampton contacted this Ramada and secured us one of the remaining available rooms in town (who knew Utica was so busy?!). The Hampton folks were kind enough to print out a google... more

Management response from
Ramadanh, Sales Manager

Thank you for your review. We appreciate the feedback. Please be assured that the bathroom cleanliness issues that you experienced have been addressed. We are glad to hear that our staff was friendly. We pride ourselves on our customer service. We hope that you will choose to stay with us again.

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2 of 5 stars
Wappingers Falls, NY
2 Jun 2008 | Trip type: Friends getaway

The hotel is very dated. The first floor has a musty odor. The second floor, where we originally had a room, smelled as if a smokers convention had just been there. Air conditioner loud, wallpaper peeling and the smell of chemicals (room must be sprayed daily to help eliminate musty odor) in the room was overpowering. It was overpriced for... more

Cold Shower
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2 of 5 stars
Rochester, NY
9 Mar 2008 | Trip type: Couples

There was no hot water in the morning. The walls are thin and you can hear everything in the hallway. The shower grout was clean but the floor grout had been around awhile. It was generally clean but very worn out. This would be a Priceline 1 or 2 star for sure. We paid $75 on the hotel's website. more

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2 of 5 stars
Long Island, NY
9 Dec 2007 | Trip type: Friends getaway

I stayed here with a friend for 1 night a couple weeks ago. We were staying at The Lodge at Turning Stone for the next 3 nights & our room wasn't available for a last minute extra night addition so we stayed here for the 4th night. The bathrooms were small. Very small. The sink, mirror, & vanity are actually... more

Management response from
ramadautica, Front office Manager

This property has been making very many updates to it. We have all new bedding, Moen showers, brand new lobby, New pillows, and our getting all new bedding. we would love to take the oppertunity to show you our renovations and serve your accomidation needs.

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4 of 5 stars
Myrtle Beach, SC
15 Aug 2007 | Trip type: Solo travel

I have stayed at this Ramada last year. It is a convenient location for me because of family. They have made many updates to this hotel. New mattress which were much needed led way to a good night's sleep. If you have time for dinner, try the restaurant, one of the best Italian meals I have ever had! The rooms... more

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2 of 5 stars
Northern Vermont
23 Oct 2006
1/1 found this review helpful

This hotel is decidedly second-rate and generally tired and dated. The non-smoking room was clean, but had a faint residual stale odor. The bed and bedspread seemed to be new, but the blanket was tired-looking. The other furnishings--desk, chair, dresser--were in good repair but low-end. The bathroom was clean, but again, old and tired. The bathroom lighting was very poor... more

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2 of 5 stars
Concord, NH
4 Jun 2006
2/2 found this review helpful

I was very disappointed that this Ramada was as run-down as it was. I expected better. Holes in the blankets, a vomit smell in one hallway, and terribly outdated everything. Also horrible was the parking lot that the hotel shares with a fitness center, causing the convenient parking spaces to be crowded and too exposed. more

Run-down
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1 of 5 stars
Vermont
15 Aug 2005
1/2 found this review helpful

Dirty and run-down. The bedding was frighteningly filthy, with bloodstains on the bedspread. The beds were horribly uncomfortable. The location, while relatively convenient to the college we were visiting, was in the middle of a road construction site. The price ($139, and nonnegotiable, they said when I made reservations, although after I made the reservation, they said, "Oh, it came... more

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Ramada - New Hartford Also Known As

  • Ramada New Hartford
  • New Hartford Ramada
Address: 141 New Hartford Street, New Hartford, NY 13413
New Hartford hotels Ramada - New Hartford
3.0/5.0
13