I couldn't believe the other response in regard to bugs in their bed. I thought I was going crazy, but there may be a link to what happen approximately 4-6 weeks after my visit. My whole family contracted scabies! There is no proof we contracted them from this hotel, but the gestation period before getting our symptoms was right on.... more

This hotel is terrible. I stayed there one night with my family in Room 200. My family could not sleep well for the whole night because continous electric noise in the room. We did not know the origin of the noise. I called the front desk but did not get any help from them. I suspected that the noise is... more

Room was very nice. We enjoyed ourselves immensely. The falls were very picturesque no matter what time of day. We preferred the American side, we thought there were more attractions at the state park. The hotel reviews kept saying about a parking problem. We came upon this problem only once and we had no problems with walking a few hundred... more

This place was absolutely disgusting. We booked 5 rooms here with a group of people for a conference at the convention center. We entered our room around 10pm and came to discover that there was no shower head, the toilet seat was practically off, the hairdryer did not work, there was popcorn and a comb in the heat register, a... more

After reading other reviews, I was hesitant about booking this hotel but decided to take a chance since it was located close to the falls. The hotel suited our purpose just fine. We could walk to the casino which was only a block away and the falls were also within walking distance. We were originally given a room on the... more

I guess three weeks is not long enough to book a room in Niagara falls, NY area and that is how I ended up at this hotel- being the cheapest for the dates we wanted to stay (second weekend of October). From my previous experiences, hotels in Niagara falls in US side are more or less dump, so I did... more

The hot, dirty corridor that leads to your room, has an old, smelly, streched out carpet from yesteryear. The rooms have a plumbing problem, an airconditioning problem and a comfort problem. The incompetent "help" at the front desk does'nt care if you stay or go; as long as they have your money. The Extremely over priced breakfast buffet totally SUCKS.... more

After reading the reviews I didn't expected much and was pleasantly surprised. The staff were always friendly and helpful. The lobby has free coffee and sightseeing information. Check out the brochures for money saving coupons before you go anywhere. The Falls and Hard Rock Cafe are a five minute walk from the hotel. We walked over one night to see... more

The hotel room was nice. The Hallway had nice big windows and a nice long walk which was not a problem at all. It was a little bit crowded but of course not a problem. There was a kids entertainment center connected to the building next door which you could walk into straight from inside the hotel which made the... more