Liked everything about the hotel except for the water pressure in the shower. They don't charge extra for anything.....valet parking, water bottles in the rooms, etc. They will even give you free rides anywhwere in town. One day we had walked over to the Canadian side and then back to go to dinner.......my feet were killing me. So after dinner,... More

Very good hotel . Just 5 minutes to falls. Big and clean rooms. Very comfortable beds. Fantastic breakfast esp waffles! Reasonable price for such a good quality. Very attentive service. Thank you very much!

Staying in downtown Niagara Falls is a slightly strange experience. It's so touristy that almost everything (hotels, restaurants, attractions, etc.) have a tacky feel. I can honestly say that the Giacomo is nice. It's decorated in a manner that I personally found overdone, but it is very clean a modern. The rooms are spacious and the breakfast smelled good (we... More

This is a great place to stay. Not only are the rooms lovely, the staff are incredibly friendly and helpful. Especially important to me as I was a solo traveller. The car service is very useful too.Breakfast was included and it was great.

We stayed on the night of March 21st, 2013. We were able to see the Falls in a different way....snow and cold! This was really a great thing. I would absolutely stay at the Giacomo again. In fact, I would stay no where else. The staff was very gracious and the room was extremely nice. The bathroom was like no... More

I only spent one night at the Giacomo (in town for an audition), but would go back to Niagara just to stay there again! The NY side of Niagara Falls seems a little low-brow for such a famous destination (I'm told the Canadian side is much nicer, and what I could see across the water backs this up). The U.S.... More

This is a great little gem in Niagara Falls. The hotel was renovated a couple years ago at the most. Actually, it was restored to its beautiful, 30s splendour and updated where it made sense. Rooms go up to the 6th floor (above that it is a residential building) and are indeed good size with way bigger than average bathrooms.... More

We stayed two nights and were very pleased with the quality and value of the hotel. Amenities offered were top notch ... we felt like very valued guests ... the room was large, clean and comfortable ... the bed was luxurious ... the staff were very helpful and accommodating ... loved the breakfast each morning... the exercise room was nice... More

My boyfriend and I had a lovely time staying at the very modern style decorated Giacomo Hotel. We were given a free upgrade to have a Jacuzzi/fireplace room. Only problems were that the Keurig coffee maker and the fireplace did not work. The staff were very attentive and quickly replaced our Keurig with another. While the fireplace could not be... More