We rented a car for the time we were going to stay in Niagara Falls, NY. Hence, location wasn't as much of a concern to us. If so is the case with you, you may definitely consider staying at this hotel for its unmatched facilities. You may want to stay in a room with a river view only for few... More

We recently stayed at the hotel. As a platinum guest, we are usually upgraded to a great river view suite by the staff. This time the hotel had only two rooms left, yet all the staff from the restaurant and front desk still made the stay most pleasant by providing great customer experience. The hotel has a great view of... More

The room was clean, well-furnished, and appeared new. There was complimentary wi-fi in the room which was convenient. The bathroom area was a bit small as it consisted only of a stand-up shower and toilet, but the sink area was nice and spacious which was located seperately right outside of the bathoom which I didn't mind. Parking is free which... More

Our room was comfortable and clean. We upgraded to the river side and really enjoyed the view. The staff was friendly and helpful. One big drawback was the neighborhood. Locals told us to empty our car so that was a huge production. Breakfast in the hotel was overpriced and not very good although the staff was friendly.

Very rude and unfriendly staff, very noisy hotel, very very bad neighborhood. rooms are in poor shape with showers that leak into the main room. spend a little bit more for a better hotel in a nicer location.

Excellent stay. Stayed a few nights via a groupon deal- $89 night, free bottle of wine and appetizer every night, and a casino credit. My waiter Greg at their on site restaurant was mucho attentive to my dining needs, he was great and his tip reflected. Hotel staff were great although a couple of women staff there seemed to not... More

Everything about the hotel was Wonderful is u get a good deal...Melissa at front desk is an unfriendly and sometimes rude person, Restaurant food is okay, mine wasn't but others in group enjoyed theirs...don't get the Veal, great location on water, but far from anything else, pool area is wonderful, don't expect a reply from Theresa to answer ur questions,... More

My husband and I took the kids to Niagara Falls for a weekend and stayed at Four Points. It, of course, does not overlook the falls since it's on the NY side. (The only hotels we saw overlooking the falls were on the Canadian side.) However, it was only about a 7 minute drive to get to the falls. When... More

We stayed here for 1 night with the family in June 2012, the hotel is decent for stay as any 3 star you would expect to be. We got rooms with view of the Lake Erie and the added value to the room, rooms were neat and well kept however found the washroom little cramped and the wash basin placed... More