we called to ask for availabilty, were assured no charge to our cc...we called 10 minutes later at 5:45 pm said we aren't coming..She assured no charge..What do you know we were charged....Tried to work with her, she said must know by 6:00pm..Thank God for verizion wirless cell phones..She hasn't called back..disputing with cc company...stay away with your plastic more

If you are looking for a plush place, keep searching. But, if you want a cheap stay in a clean room then book it. The room is on the smaller side, but we only had two people so it was fine. The beds are getting saggy... but still ok for a night or two visit. What we paid for two... more

1. the receiptionist lady lies all the time -- will use every tactic possible to get the most money out of you. we had booked thru another pre-paid hotel reservation service (like priceline), on top of it she lied on reasons for 'upgrading' and charged us extra 2. the room lock is a joke 3. sits on an ugly part... more

We booked the Motel through NY Welcome center at the turnpike. The lady there recommended it warmly. Our appartment for 6 person was a cave, with a tiny window only in one room, the other window, also tiny, went to the parrking lot. It was renovated but the furniture and especially the beds were very old. The lady manager is... more

This stay was a HUSTLE from the beginning! A woman at the NY Welcome Center insisted that decent rooms would be hard to find, without reservation. She suggested and booked the room. We found the Moonlite Motel on busy, dirty Niagara Falls Blvd. The room was not clean and the lock not secure. The owner mislead us on the Falls... more

We checked in and after one hour in this horrible room, we called another hotel and left! The ceilings barely grazed our heads, the noise was constant, the room was tiny and suffocating and the door could be unlocked with a hairpin! more

Not a good stay in this motel. First they wanted to charge us an overprice, so we had to negotiate to get that one in our pre-booking confirmation. Then they explained there not to be any breakfast, other than explicitly stated in the booking confirmation. They declared that there is no breakfast "due to the season" - ridiculous! Better look... more