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BEST WESTERN Summit Inn

2.0 of 5
9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
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BEST WESTERN Summit Inn
Ranked #2 of 48 hotels in Niagara Falls
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179 reviews from our community

    Trip type
Traveller rating
    52
    64
    40
    8
    15
Date Rating
Wasaga Beach, Canada
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

We spent a night there 10 yrs ago, and swore qwe would never go but we returned last week very hesitantly, and found a recently well-renovated, modern and clean hotel. . The staff was very pleasant, and helpful. The included breakfast was varied, mostly hot and quite good. This will be the only hotel in the Niagara/Buffalo area we will... More

Was this review helpful? Yes 1
Cortland, New York, Usa
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 17 May 2013 NEW

my daughter had an immediate allergic reaction to the towels so we had to spend $90 on linens for the stay-compensated by $10 off, poor lighting, bad water pressure, dirty heating unit, outlets not working

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Review collected in partnership with Best Western

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Visakhapatnam, India
Senior Contributor
44 reviews 44 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 16 May 2013 NEW

I was there for 2 nights. The room and bath room are clean and comfortable. They have a considerably large pool. The breakfast was good and the dining hall spacious. On the day I was checking out I was prepared to have break fast in the airport since I was leaving early morning by 630am since the hotel notification showed... More

Was this review helpful? Yes 2
See 2 more reviews by atluris for Niagara Falls
Toronto, Ontario, Canada
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 13 May 2013 NEW

The hotel was pleasant enough. Our room was way in the back so pretty quiet. Internet was sketchy, off & on. Pool however was wonderful being salt based. Staff friendly, helpful & when we head back this way we would probably stay there again.

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Review collected in partnership with Best Western

BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
16 May 2013

Thank you very much for your review. I apologize that the wireless internet was not working well for you. Would you mind calling the hotel and letting me know which room you were in so that I can identify the wireless router which needs attention? We hope to see you again! Sincerely, Kristina Baird Front Office Manager More

Jersey City, New Jersey
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 7 May 2013 via mobile

We stayed for 1 night and had 3 rooms, all the rooms were newly renovated, extremely friendly and courteous staff, we were driving from Orlando and reached at 10 am way early then our checkin time and were allowed to checkin early at no cost, the desk manager who checked us in was very intelligent and friendly also the breakfast... More

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BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
9 May 2013

Thank you very much for your review! We hope to see you again soon! Sincerely, Kristina Baird Front Office Manager More

Mississauga, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
Reviews in 14 cities Reviews in 14 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 7 May 2013

We came in from Canada for shopping to Buffalo stayed at this hotel. Found it clean and well within all shopping areas. It was extremely decent, served the purpose. Outlet mall was within 1km. Kids had a great swim in the indoor pool - after a day of shopping.

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
9 May 2013

Thank you for your review! I am glad you enjoyed your stay, we hope to see you again! Sincerely, Kristina Baird Front Office Manager Best Western Summit Inn More

Orillia, Canada
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 May 2013

My husband and I stayed here this past weekend for a little getaway and to shop at the outlets, ect. I booked on the BW website and thought that the rates were great. The room was nice and clean, fair sized, with a comfy king sized bed. The breakfast was adequate...we ate there one morning and went to Denny's the... More

Was this review helpful? Yes 1
See 5 more reviews by carriesunshine for Niagara Falls
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
7 May 2013

Thank you very much for your kind review! We hope to see you again in the future. I will ask my manager about changing the items for breakfast to alternate on different days, that is a very good idea! Sincerely, Kristina Baird More

Belleville, Canada
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 28 April 2013

Stayed at the Best Western in Niagara Falls New York. Now you have to understand that this Hotel is not near attractions, or the Falls, or the Casino, however, it is only 15 minutes of driving time away. The rooms are clean, nothing fancy, but nice. Had a nice comfortable bed, and a great breakfast in a big spacious dinning... More

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
29 April 2013

Thank you very much for your review! Sincerely, Kristina Baird Front Office Manager More

Pelham, New Hampshire
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 25 April 2013

This was my second trip to Niagara Falls in two years with the three grandchildren who were on Spring break. This trip was unplanned as we were to go to Quebec City but they had six inches of snow so it was a fall-back plan. The grandkids suggested we stay at the same hotel where we stayed last year--the Best... More

Was this review helpful? Yes 1
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
28 April 2013

Thank you so much for your kind review! We hope to see you again! Sincerely, Kristina Baird More

canada
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 22 April 2013

We were at the Best Western Summit Inn on April 19 - April 21. Loved the nice big room - recommend staying on second floor if you can - much quieter. Pool was heated and very clean. Breakfast was excellent - would be nice to have some bacon instead of the sausage. Couldn't get over the size of the breakfast... More

Was this review helpful? Yes
BWSummitInnMgr, Front Office Manager at BEST WESTERN Summit Inn, responded to this review
24 April 2013

I am so glad that you enjoyed your stay! We love Wegmans too! You should try their subs the next time you are here- they are phenomal! We hope to see you again! Sincerely, Kristina Baird Front Office Manager More

 
 
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Additional Information about BEST WESTERN Summit Inn

Also Known As:
Best Western Summit Hotel Niagara Falls
Best Western Summit Inn Niagara Falls
Best Western Niagara Falls
Best Western Summit Hotel
Address: 9500 Niagara Falls Boulevard, Niagara Falls, NY 14304-4909
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Swimming Pool
Hotel Style:
#3 Business Hotels in Niagara Falls
#4 Family Hotels in Niagara Falls
Price Range: £
Hotel Class:2 star (2*)
Official Description (provided by the hotel):
Modern - Heart of shopping district; US Route 62; 5 mi to Falls. ... more   less 
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