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The Holiday Inn Niagara Falls

3.0 of 5
114 Buffalo Avenue, Niagara Falls, NY 14303
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The Holiday Inn Niagara Falls
Ranked #16 of 48 hotels in Niagara Falls
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291 reviews from our community

Traveller rating
    47
    97
    75
    35
    37
See reviews for
Families
104
 
Couples
88
 
Solo
11
 
Business
13
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Date Rating
Pittsburgh, Pennsylvania
Top Contributor
70 reviews 70 reviews
9 hotel reviews
Reviews in 25 cities Reviews in 25 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 20 May 2013 NEW

This is the Holiday Inn on Buffalo Ave in Niagara Falls NY, not to be confused with other Holiday Inns in the surrounding location. Some reviews are not so good for this hotel, and I wonder if it's because the reviewer selected the incorrect Holiday Inn in the same area from the drop down list. Anyway, this hotel was such... More

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See 8 more reviews by MissLoisLayne for Niagara Falls
Niagara Falls
2 reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 8 May 2013

Was this review helpful? Yes 1

Review collected in partnership with Easytobook.com

wirral
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 7 May 2013

I usually stay in more upmarket hotels but I chose this one for the location and stayed 2 nights. It is about as close to Goat Island and the Falls as you can get (it has a big car park too which might mean drivers will save on parking costs ($8 on Goat Island just yards away) - but I... More

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Niagara Falls, Canada
Top Contributor
53 reviews 53 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 29 April 2013

It is truth that this place is cheap, all though another places in the same area are hd of the price. I have stay in other holiday inn before and they were terrific but this one had a bad smell even on the elevator. The staff was ok and their location was perfect .

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See 2 more reviews by alepaleich for Niagara Falls
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
3 May 2013

I want to thank you for being a guest at our property and taking the time to leave honest feedback on our hotel. I’m glad to hear that our location met you traveling needs. I apologize that you experienced any inconvenience while you were here. Our room rates are competitively priced for the area we are located in. We hope... More

oakville
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 17 April 2013

I recently stayed at this hotel for an old-timers hockey tournament. While out for the day with my husband and daughter my room was cleaned by the hotel staff, who politely helped themselves to my jewellery. When the hotel was contacted I was told to call the police and claim it on my insurance. I have contacted the police and... More

Was this review helpful? Yes 2
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
23 April 2013

I apologize for the inconvenience you experienced while saying at our hotel. We take the safety of our guests very seriously. After a full investigation, we were unable to find any of our staff responsible. For this type of situation, we do suggest people call the police. This is a very unusual occurrence and by no means is there any... More

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Dayton, Ohio
Reviewer
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3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 12 April 2013

The hotel is in excellent location maybe about 100 yard to the entrance of Niagara Falls Park on Goat island. It is 7 to 10 minutes walking distance to the falls themselves. It has free parking. So you can leave your car in the hotel, and easily walk to the falls. There is also free wifi in the rooms, and... More

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Philadelphia, Pennsylvania
1 review
5 of 5 stars Reviewed 1 April 2013

The staff couldn't have been more pleasant, professional and helpful. The rooms and suites were clean and attractive. The only negative was that the indoor pool was being updated during our stay so we couldn't use it, but they did give us a pass to swim at their sister hotel a few miles away.

Was this review helpful? Yes
Toronto, Canada
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 15 March 2013

Overall I give it 3 stars. Rooms are large enough and quiet. Did not eat there so cant comment on the food/restaurant.. Lots of space to park your car. Coffee was terrible. It was good for a one night stay. The location was great.. Front desk serviced was very good.

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Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
22 March 2013

Thank you very much for taking the time to leave us honest feedback on our hotel. I am glad that our location and staff were able to meet your traveling needs and make your stay a comfortable one. I apologize for any inconvenience that you experienced while at our hotel. We hope that you will stay with us again so... More

Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed 14 March 2013

My friends &I stayed one-very cold-night in March here. The staff was warm & friendly, the room (& whole place) was clean & comfortable. We did not eat there but the coffee was tasty. Want to especially thank Tony D he was a great help to us!!

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Utica, New York
Senior Contributor
26 reviews 26 reviews
9 hotel reviews
Reviews in 13 cities Reviews in 13 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 4 March 2013

I have stayed here a few times in the past for youth hockey tournaments. I was pleasantly surprised to find that the rooms have been recently renovated. The new furnishings and beds were very nice. The rooms are also very quiet and well insulated from noise around you. The laminate floor is not working as it is peeling up throughout... More

Was this review helpful? Yes
Gayle N, Front Office Manager at The Holiday Inn Niagara Falls, responded to this review
7 March 2013

I want to thank you for being a return guest at our property, we value your loyalty and honest feedback. I’m very happy to hear our staff accommodated your needs and helped to make your group’s stay a pleasant one. I apologize that you experienced any inconvenience with our elevators while you were here. We hope that you will return... More

 
 
The Holiday Inn Niagara Falls
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Additional Information about The Holiday Inn Niagara Falls

Also Known As:
The Holiday Inn Niagara Falls Hotel Niagara Falls
The Holiday Inn Niagara Falls Hotel
Holiday Inn Niagara Falls
Niagara Falls Holiday Inn
Four Points Niagara Falls
Address: 114 Buffalo Avenue, Niagara Falls, NY 14303
Phone Number:
Region: United States > New York > Niagara Falls
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #16 of 48 hotels in Niagara Falls
Price Range: ££
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Our Niagara Falls hotel offers the perfect location on the New York and Canada border Welcome to the Holiday Inn Niagara Falls hotel. Located at the Ontario, Canada and New York border, our hotel at Niagara Falls is close to not only the falls but many other area attractions as well. Leisure travelers can enjoy our location because of its close proximity to the Niagara Falls. Our hotel puts you right at one of the most beautiful wonders of the world. Other attractions within five miles of our property include downtown Niagara Falls, the Maid of the Mist Boat Tour, Goat Island, Cave of the Winds, the Niagara Scenic Trolley and the Aquarium of Niagara. In addition to its close proximity to area attractions, our hotel near Niagara Falls is also close to many corporations, including the New York Power Authority, Americom, Noco Energy and Olin. In addition, the Niagara Falls International Airport (NIA) and the Buffalo International Airport (BUF) are less than 15 miles from our hotel. If you're looking for a family hotel in Niagara Falls, you've come to the right place. Our accommodations have your comfort in mind with amenities that include a heated, indoor pool and a fitness center. Other amenities include an on-site restaurant, a 24-hour business center and complimentary high-speed Internet access. When looking for the best Niagara Falls hotel, end your search at the Holiday Inn Niagara Falls. ... more   less 
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The Holiday Inn Niagara Falls
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