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Country Inn & Suites Olean

2.0 of 5
3270 NYS Route 417 West, Olean, NY 14760
Hotel amenities
Country Inn & Suites Olean
Ranked #1 of 6 hotels in Olean
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41 reviews from our community

    Trip type
Traveller rating
    19
    14
    7
    0
    1
Date Rating
Upstate NY
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 April 2013

From the moment of check in through out our stay the staff of this hotel was incredibly welcoming, enquiring if we needed additional services, and even opening doors for us... but not in an overwhelming way. Directly across from St. Bonaventure. Cookies in the evening, extensive Continental breakfast, pool and hot tub!

Was this review helpful? Yes
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
16 April 2013

Thank you very much for your fantastic comments about our hotel. It is so great to hear that you enjoyed your stay with us and also got to experience our top notch service. I am also glad to hear you were able to enjoy our amenities from the pool and hot tub to the cookies in the cozy lobby. We... More

Morrisville
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 15 March 2013

We have stayed at this hotel three different years for a basketball tournament and all three times it has been a great experience. The rooms are clean, mattresses and pillows are AWESOME! The staff is pleasant and helpful from management to housekeeping. Breakfast is good. The pool and hot tub are nice. And they take care of the little extras...forgotten... More

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Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
18 March 2013

Thank you very much for your detailed feedback. I am glad to hear that you enjoyed your stay as much as we always enjoy your team staying with us. It is a lot of fun to the staff here. Thank you for your comments about the staff. Again thank you for your comments and we look forward to hosting your... More

Vaughan
Top Contributor
63 reviews 63 reviews
24 hotel reviews
Reviews in 28 cities Reviews in 28 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed 28 February 2013

Stayed here over New Years so the kids could go snownboarding at Holiday Valley. Ellicottville is beautiful but expensive. Being a Radisson member I try to stick to the chain so this location was perfect. About 20 minutes from the ski resort. We had booked 2 rooms and they gave us connecting rooms. Beds were comfortable and rooms are large.... More

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Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
1 March 2013

I am glad to hear you enjoyed your recent stay with us over the Holidays. Thank you for your great comments-and also I want to thank you for your Loyalty to the Carlson brand. We love hearing from our guests on their experiences with us. I do hope if you travel back to this area you will stay with us... More

Rochester, New York, United States
Contributor
15 reviews 15 reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 February 2013

From the time my wife and I checked in w/out a reservation until we left the following morning, our every expectation was exceeded. The front desk clerk was courteous and helpful, the room was immaculate and very spacious, and the bed was incredibly comfortable and luscious. We both slept like babies! I have business in Olean again in about two... More

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Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
8 February 2013

Thank you very much for your comments and feedback. We love hearing that our guests enjoyed staying with us. We are pleased to know that you enjoyed your spacious room and that you got a great night sleep. We look forward to having you stay with us again soon. More

Rochester, New York
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 17 cities Reviews in 17 cities
97 helpful votes 97 helpful votes
4 of 5 stars Reviewed 27 November 2012

Got a king suite for my wife and daughter and me. Room was fine, with separate bedroom, and TVs in both the bedroom and living area, which was furnished with a sofabed. I thought our bed was fine although my wife found the mattress a little too firm. Bathroom was clean and shower was good, with adequate water pressure. No... More

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Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
29 November 2012

Thank you for your detailed feedback on your recent stay with us! It is great to hear that you enjoyed your stay with us and also got to experience a lot of what our hotel had to offer. Thank you for the feedback on the guest room, water issues, bed comfort, breakfast, business center, and pool. I am happy to... More

Butler, Pennsylvania
Contributor
19 reviews 19 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 15 November 2012

Room clean-excellent, friendly staff. Excellent for families visiting their child across the road at St. Bonaventure University-breakfast ok - one night they had hot soup along with the 24/7 beverage and cookies - pool & whirlpool looked nice but tried and wasn't warm-

Was this review helpful? Yes 1
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
26 November 2012

Thank you for your feedback on your recent stay with us. It is great to hear that you enjoyed your stay. Also, we are glad that you got to experience the hot soup in the evening. We do the soup bar Monday through Saturday in the evenings. It’s great especially now in the colder weather. Hopefully your travels will bring... More

RIO RANCHO
Top Contributor
54 reviews 54 reviews
22 hotel reviews
Reviews in 31 cities Reviews in 31 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 26 October 2012

Biger "ick factor" with the furniture in the room. I had to put paper napkins over the arms before I would sit in the chair. Corners of the bathroom floor were gross! Internet was unpredictable & slow at best. However, the service was wonderful - such nice people! Our room was cleaned wonderfully well 4 out of 5 days (except... More

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Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
2 November 2012

Thank you for your honest feedback about your recent stay with us. I apologize about the inconvenience you had. We are very excited to announce we will be updating our guest rooms in the coming year which will make a huge impact on the hotel. It is great o hear that our service was top notch. I apologize about the... More

Abu Dhabi, Abu Dhabi, United Arab Emirates
Contributor
12 reviews 12 reviews
12 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 16 October 2012

Rooms are spacious and clean, daily service, free breakfast & Internet, and reasonably priced, with friendly personnel. A bit isolated, but I guess this apply to most hotels in Olean. I liked to quitness of the location,in the country side and surely will recommend this place for my friends

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Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
22 October 2012

Thank you for your recent feedback. It is always great to hear comments back from our guests. We are always looking to improve and then only way to do this is to hear back from guests, like yourselves. Thank you for your description of your stay- we are glad to hear your enjoyed staying with us! Yes, it is very... More

Chicago
Senior Contributor
38 reviews 38 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
22 helpful votes 22 helpful votes
3 of 5 stars Reviewed 30 August 2012 via mobile

We stayed at the Country Inn and Suites for one night on our way to take our kids out east to school. Service at the front desk was fine, as was the service for breakfast. Breakfast choices were as expected for a complimentary breakfast, although the Hampton Inns we have stayed at in the past have a better breakfast selection.... More

Was this review helpful? Yes 1
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
6 September 2012

Thank you for choosing to stay with Country Inn & Suites, Olean. I thank you for your honest and detailed feedback. We need to hear these things from our guests so we can improve. I thank you for your comments about the front desk staff and the breakfast staff. I apologize about the comfort of the pullout bed you had... More

Buffalo, NY
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 20 August 2012

Recent stay at this hotel for business after staying at another local hotel two weeks earlier. The hotel was clean and the staff was very nice. The breakfast offered in the morning was more than adequate. The woman servicing this area did a great job keeping the food available and the area clean. The St. Bonaventure campus is a nice... More

Was this review helpful? Yes 1
Sweitzer11, Manager at Country Inn & Suites Olean, responded to this review
22 August 2012

Thank you very much for just recently choosing to stay with us! I am pleased to hear you enjoyed everything with your stay. Thank you for your comments about Rebecca in the breakfast room, I will be sure to pass on your comment to her. I look forward to having you stay with us when you return back to Olean! More

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Additional Information about Country Inn & Suites Olean

Also Known As:
Country Inn And Suites Olean
Country Inn & Suites Olean Hotel Olean
Country Inn & Suites Olean Hotel
Country Inn Olean
Olean Country Inn
Address: 3270 NYS Route 417 West, Olean, NY 14760
Region: United States > New York > Olean
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 6 hotels in Olean
Price Range: ££
Hotel Class:2 star (2*)
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Country Inn & Suites Olean
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