The Northern Family Motel blew my expectations out of the water. We stayed in the back portion that has recently been renovated in the past year and it is beautiful. Eric(the owner) is very accommodating and made sure that all of us had a great experience. They made us more food than we could possibly eat for breakfast, lunch, and... More

The owners were incredible and more than accommodating. The entire place was kept very clean. Our group booked future reservations before we even checked out. I would highly recommend this motel to anyone.

This place is a diamond in the rough. The location is slightly outside of town so you don't hear any of the downtown nightlife but close enough that you are only 5 minutes from either SUNY or Clarkson. The owners are some of the nicest people you may ever encounter and they were more then accommodating to any special needs.... More

I have visited Potsdam dozens of times and have stayed at every hotel and motel in the vicinity. The Northern Family Motel was the best value and best service by far. The Clarkson Inn is WAY over priced for what it is and the other motels within reasonable distance and really shabby. The Norther Family Motel has clean adequate rooms,... More

We have never stayed at this location before but we were traveling with our dog and visiting family in the area. What an awesome experience! Everything was very clean and we felt very comfortable. To check in you now go to the little white house to the right of the property where the "lobby" is so welcoming. We loved that... More

My niece had her senior recital at The Crane School of Music. We wanted very much to attend, but have pets and no babysitters. We found this hotel. They were more than accomodating. It is certainly an older motel, but very clean and comfortable. The owners and workers are so sweet. The breakfast included anything you might grab on a... More

This was the 2nd time staying in this motel, but the experience was much different. It looked like they had been renovating the motel. Pretty artistic flourishes enhanced the walls, but the bathroom was poorly designed. The toilet faced the sink with little room to maneuver for a small person. My husband hated it. The walls were thin & during... More

We arrived late, they were more then accommodating to us. The room was charming as was the entire property! We felt right at home even though we were hours away. My 3 year old felt safe and comfortable. We'll be back for sure!

Owner was nice but... The walls were grubby, the bathroom sink was old, rusting out ang gross. The window was broken and the woodwork was all cracked and in need of replacing. The teeny bathroom window wouldn't lock. The sheets were clean but the matresses crackled with every move you made. The continental breakfast was old, cold and stale. I... More