The beds were not comfortable and a result we did not sleep at all. In addition to that we were awakened by a fire alarm at 7am; this was done on purpose by hotel employees in order to get attention for their strike!!. this was a horrible stay. The front desk also charged my credit card even tough I paid... more

I was stopping there between cities with my teenage son. The room and service were fine-not great but fine; about what I expected from a H.I.E. The hotel is very close to the main hwy that comes off of the interstate. If you get a room away from the road you get a quiet (I assume) room and a great... more

A friend & I stayed here while in town for a funeral. We got a good last-minute "bereavement" price, which was appreciated. The hotel was easy to find, just off the highway, with lots of parking. The staff was generally friendly, if a bit odd. (I really do NOT need the front desk clerk telling me how nice I look... more

Overall, this hotel was ok, but no better. The room itself was decent, except that there were a few minor maintenance issues. The one that stood out was the very broken iron in the room. It leaked water everywhere, including all over my clothes. I'm not sure how the housekeeper could have missed its broken condition. One side of the... more

I booked a room here as a stop over on a long car trip. For some reason I was given a wheel-chair accessible room, which I imagine would be a godsend for a person in a wheelchair, but the bathroom and other amenities were awkward for me. The room was not especially clean, for example, sticky ice bucket. The internet... more

I stayed at the property as part of a road trip between LA and NYC. Just off I-90, close to downtown Albany, indeed it has a great view over the city. It was very busy when we stayed. We got the last two rooms,. Mine was a 'suite'. The room was very clean and large. Very pleasant checkin staff. Large... more

This is just about what you'd expect when you think of HI Express. Nothing fancy, but a clean, comfortable and safe stay. Easy location to the expressway, the room was clean and the breakfast was good. The room could have used some maintenance. The shower curtain was coming off the track and the shower head was a bit plugged. Otherwise,... more

I stayed here with my family once we decided not to travel home in a snowstorm. Rates were low and trip advisor reviews were positive. Our one night stay confirmed the positive reviews. The room was clean and large. Climate control unit was quiet. Nice bedsheets and bedcover! Breakfast was in a large room with many choices and quality was... more

Heard about the hotel through a friend that had stay for business and he said that it was a nice place. The person who took the reservation was very friendly and was able to take all my questions. When I got there I was amazed at the view, truly awesome. I asked if they could give me a room with... more