I booked a standard room for 4 adult guests two months prior. When we arrived, we were given a room with ONE bed and a sofa pull-out. When I went to the front desk and asked why there was only one bed, the clerk said that was the correct room that I booked. I noted that I had booked for... more

The hotel itself was fine with a well stocked, good sized apartment and pleasant staff. Excellent bed and a great couple of nights sleep. The location was probably great for the university (which accounts for the good ratings) but terrible for everywhere else. The neighbourhood looked rough as hell and I was advised not to walk to any local restaurants/bars.... more

If you have time to spend on the deck out back watching the water go by, it will be time well spent. The hotel is new, clean, comfortable, and very tastefully decorated. Big thumbs up. more

I stayed in this hotel while I was visiting someone in the Rochester Uni. The hotel is very strategically located, which is virtually 5 minutes drive from the airport and 5 minutes drive from the university. What I liked in the hotel: 1) Location 2) Very nice an spacious room, with river views. All mods and cons in the room... more

Clean rooms. All new and complete. Kind service. Lovely breakfast. Very comfortable. Free wi-fi. Free shuttle service. Highly recommended. more

I stayed at Staybridge the night before an interview at the Univ. of Rochester. I was very impressed with the quality and cleanliness of the rooms. The staff was friendly, the free shuttle to the med school and airport was very convenient. I would recommend this hotel to anyone visiting Rochester (especially if you are going to the Medical Center... more

Location Pro: 1 mile to airport and walk to University of Rochester on the Genesee River. Beautiful view. Con: Next to really bad neighborhood. Must drive to any restaurant or store. Be careful where you go. Room and common areas: Pro: Clean, spacious, great bed and unbelievable shower. Con: Spot cleaning Mon thru Fri and on request weekends? Amenities Pro:... more

Pros: The location is ideal for jogging, walking along the river. Views from the hotel are beautiful. The rooms are nicely appointed. The staff at the front desk are very welcoming and helpful. Cons: Don't bother getting all excited about "the sundowner". It was awful -- wilted, rusty lettuce (they called it salad) and three different soups that even the... more

My husband and I found the hotel clean, the staff friendly and helpful, and the rooms homey and very comfortable. Waking up to the scene of the Genesee River and the white crane wading on the other side, was a great start to the day. Free breakfasts were the best we'd ever had in a hotel, other than in a... more