Clean comfortable room. Love the free wifi. Breakfast a little disapointing, but hey, it's free too. Helpful staff. Would definitely stay here again. more

We booked two rooms for two nights at $89 US per night (AAA / senior rate) through the hotel website. Parking was right out the front, and very convenient to the room. Check in was quick, and we were assigned rooms close to each other, as requested. There was coffee and brownies in the lobby, which was a nice touch.... more

We have stayed in four or five hotels in Rochester while visiting with our child and subsequently moving in and out. We found most of the hotels off 390/590 (Henrietta, Marketplace Mall, Airport) to be similar; they all are clean and convenient and offer free breakfasts. However, the Best Western cost us half of what the other hotels cost s,... more

An ok experience, but probably wouldn't stay again unless we couldn't find something elsewhere. We were told the rooms were renovated in the past 3 years and the other areas are still a work in progress (inside & out). We had a room in the back side of the hotel (away from road traffic) with a king bed (quite comfortable)... more

Just got back from an overnight stay at The Best Western Market Place Inn on Jefferson Road, which we enjoyed very much. While we had stayed in the building before, it was not the Best Western at that time. I do believe that things have improved since being taken over by Best Western. Check in and out was very simple... more

Nothing specifically bad about this hotel, just a "low rent district" kind of place. Lobby staff nice but the lobby itself has seen better days. Room was clean, but setup was bizarre. No closet. No sink in the bathroom. Freestanding sink in the bedroom area with no counter upon which to place toiletries. A small armoire in the corner was... more

We booked this hotel based on positive reviews and definitely did not have the same experience as others had. The hotel is in the process of being renovated and construction began at 8am (which was not mentioned on their website). Our room was on the first floor and assuredly had not yet been renovated. There was a cold breeze leaking... more

Booked this after researching via tripadvisor. This is a gem of a hotel. Outside of Rochesterby about 15-20mins it make up by having super friendly and helpful staff and cookies, cakes and coffee in the afternoon. The breakfast is superb to. Rooms are in excellent condition, highly delighted I booked more

From some of the reviews that preceded this one, I was expecting more. It is still a Best Western, and a one star hotel per tripadvisor. PROS Management is hand on. Lots of staff and all of them doing their jobs. Rooms are clean. Free internet in the lobby. NY Times and USA today. Free breakfast. Close to I380 and... more