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Holiday Inn Rochester Airport

3.0 of 5
911 Brooks Avenue, Rochester, NY 14624
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Ranked #13 of 39 hotels in Rochester
4.0 of 5 stars 68 Reviews
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68 reviews from our community

    Trip type
Traveller rating
    22
    26
    11
    3
    6
Date Rating
Steve B
New York City, New York
Contributor
15 reviews
5 helpful votes
4 of 5 stars Reviewed 28 January 2012
1
person found this review helpful

This hotel is a 2 star (their on rating) on a 1-4 scale. Some sites have it as a 3 star (on the 1-5 scale) All I know is that it was a nice, clean and an updated property. Well maintained, friendly, clean, nice staff. Nice pool and decent sized exercise room with NEW treadmills and equipment. Stayed with my... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
30 January 2012

Glad to hear you chose our hotel being less than 2 miles away from the University of Rochester for your stay. We certainly are conveinent to the University. Sounds like you may be a regular visitor with the College and do hope with your wonderful experience, we continue to be your choice hotel for the next 4 years. Best Regards,... More

NewYork5family
new york
Senior Reviewer
8 reviews
10 helpful votes
3 of 5 stars Reviewed 23 January 2012

Stayed here for a hockey tournament in January. Rooms & baths were clean, beds comfortable, staff friendly and helpful. Pool looked nice but didn't use it. Food in restaurant/bar was fine. Buffet breakfast disappointing. While there were hot offerings, they left a lot to be desired. Eggs were not edible. Overall a good place for a night or two. More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
26 January 2012

We appreciate having you and your team stay with us. We hope your team did well in the Hockey Tournament and found time in between games to use our Pool, Arcade and the Hospitality room. I hope you'll come back next year and we can be your hotel choice again. Best Regards, Tim Elie General Manager More

jdegraph
Montvale, New Jersey
2 reviews
1 helpful vote
5 of 5 stars Reviewed 17 January 2012
1
person found this review helpful

Good room, good service, polite staff, clean room, decent value. We did not use the pool, but it looked very pleasant. More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
19 January 2012

Thanks for the nice review, try to find some time to use that huge pool next visit. Hope you can! Best Regards, Tim Elie General Manager More

schaub74
Ancaster, Canada
Reviewer
3 reviews
1 helpful vote
5 of 5 stars Reviewed 26 December 2011
1
person found this review helpful

The pool is oustanding for all ages. We came in town for the museum of play,but the hotel has been. Highlight as well. It's no five star, but it delivers high value for the rate We will be back More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
19 January 2012

Glad you shared the Holidays with us and took advantage of our pool and facilities. Look forward to your visit next year ! Best Regards, Tim Elie General Manager More

Moomus
Massapequa Park, New York
Senior Reviewer
7 reviews
2 helpful votes
5 of 5 stars Reviewed 19 December 2011

I wanted to expand further on the excellence of the Hotel services and the Food and Beverage Operations at the Holiday Inn Rochester Airport during my June 2011 stay for the Wegmans' LPGA Championship. It was the finest hotel stay that I have ever had and wanted to thank some of the staff members for their excellent performances. A. Tim... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
19 January 2012

We truly appreciate the kind words of praise. Just so glad you felt the Hospitality and warmth of all the team members who strive to make all our guests feel like your experience. We too can't wait for your visit in June for the return of the Wegmans LPGA Championship . Best regards, Tim Elie General Manager More

TravelGuyNY64
NY
Contributor
16 reviews
41 helpful votes
3 of 5 stars Reviewed 17 December 2011
3
people found this review helpful

I base all of my reviews on what I expect from that chain. I will not review a Motel 6 and base my expectations on a four-star hotel. This was my first stay at this property. I don’t understand any of the complaints in previous reviews. Parking: Free parking. Plenty of spots. Check-in: Fast, friendly and easy! Getting the type... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
19 January 2012

Thanks for outlining all the features we offer. Just an update, we have installed new 32" flat screen TV's in all our rooms now, so you'll enjoy that feature on your next stay too. Look forward to saying hello. Best regards, Tim Elie General Manager More

Hilary S
Basingstoke, United Kingdom
Reviewer
3 reviews
4 of 5 stars Reviewed 16 December 2011

Stayed here for 2 nights. Accommodation comfortable and clean and hotel has a good feel about it. Plenty of parking. Now the downside, the dinner was dreadful, overpriced and just awful. Service with a smile but slow and food with a distinct 'reheated' ready prepared feeling. No fresh vegetables and my sizzling pork, I don't think had ever 'sizzled'. Had... More

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Hockeyfamily55
Hamilton, Canada
1 review
5 of 5 stars Reviewed 30 November 2011

Stayed here with 2 hockey teams for a tournament. Everyone had a great time. Close to the highway and hockey arenas and shopping!!!! Large pool and a good buffet breakfast. Junior suite was a great place for the team to hang out in and have a pizza party. Would definitely stay here again. Only concern was the lack of fridges... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
2 December 2011

We all enjoyed hosting your team as well as the other teams here for the weekend. Very happy you took the time to write us a nice review. We work very hard to provide you and the team a positive experience and glad to hear you'll be back next year. We look forward to your visit. Tim Elie General Manager More

Maxine B
Cincinnati, Ohio USA
1 review
1 helpful vote
5 of 5 stars Reviewed 28 November 2011
1
person found this review helpful

I was traveling on 11/16/11. My flight was cancelled. The Airline after much aggravation gave me a voucher to your Motel. Your Shuttle driver was so kind to me. He escorted me inside to the desk. I asked him if he would be taking us to the Airport in the am. No, another driver would. I needed to get a... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
30 November 2011

So sorry to hear you were stranded with flight issues, hope you made it home ok. Glad that my team was able to get you settled in and that you were able to relax and enjoy your short visit with us. Thanks for the kind words and bragging is always appreciated !! Tim Elie General Manager More

SLR327
Cooperstown, New York
1 review
5 of 5 stars Reviewed 21 November 2011

I traveled to the hotel with a couple friends the weekend of August 9-11, 2011. The hotel was very well maintained, large and with a nice layout. The pool, hot tub and sauna were clean and a ton of fun! They also had a room just for Priority Club members where I could get a complimentary breakfast or snack which... More

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HIROC11, General Manager at Holiday Inn Rochester Airport, responded to this review
23 November 2011

So glad you have taken time to write us such a wonderful review of your stay. I have all ready shared your comments with my team. We are very proud of our associates and all their efforts and so happy you noticed their Guest Services skills too. Thanks again, hope you'll visit us again. Tim Elie General Manager More

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Holiday Inn Rochester Airport Also Known As

  • Holiday Inn Rochester
  • Rochester Holiday Inn
Address: 911 Brooks Avenue, Rochester, NY 14624

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Holiday Inn Rochester Airport
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