Strathallan - a DoubleTree by Hilton 3* (Rochester, NY) - Hotel Reviews

Also Known As:: Strathallan Hotel; Strathallan Hotel Rochester

Address: 550 East Ave., Rochester, NY 14607

Phone Number:

Region: United States > New York > Finger Lakes > Rochester

Amenities:

Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Kitchenette Pets Allowed Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Rochester

#4 Business Hotels in Rochester

Price Range: ££

Hotel Class:3 star (3*)

Official Description (provided by the hotel):: Introducing downtown Rochester’s premier boutique hotel. Perfectly placed at the crossroads of our cultural and business districts, the Strathallan - a DoubleTree by Hilton combines unique access to local highlights with an exceptional level of personal service — all in a setting that brings a history of luxury into vibrant, contemporary focus. ... more less

Reservation Options:: TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, Hotels.com, Tingo, Venere and HotelsClick so you can book your Strathallan - a DoubleTree by Hilton reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

509melaniep

Contributor

18 reviews

5 hotel reviews

Reviews in 8 cities

2 helpful votes

“Superb”

Reviewed 23 May 2013 NEW

I had to be in Rochester for a 2 day meeting at the U of R,so they made the arrangements> Just lovely stay,from the moment we walked in and were greeted with warm chocolate chip cookies. THe rooms were spacious and clean,very nice spa-like bathroom. All of the staff were very friendly,courteous and welcoming. The food was wonderful for both... More

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Thank you for staying with us and for the great review. Glad to hear you enjoyed your time at The Strathallan and Char. We look forward to weloming back again and again in the future! More

rgkatzman

Chicago, Illinois

1 review

“great hotel”

Reviewed 17 May 2013

we had seen this hotel on previous trips to rochester and have always stayed at the hyatt until we saw that they changed ownership and renovated the place....what a transformation the hotel has taken....they did a great job on renovating it....the rooms are big and clean...staff friendly...restaurant clean and food good, although we only ate breakfast there...happy that someone took... More

So happy to hear you decided to stay with us. We are very proud of the extensive work that was recently done here. Thank you for the great review, and we look forward to welcoming you back to the Strathallan and Char on your next visit to Rochester! More

srfrgrl97

Pittsfield, Massachusetts

Senior Contributor

26 reviews

14 hotel reviews

Reviews in 15 cities

8 helpful votes

“Weekend trip for Senior Ball”

This property has just reopened in November after an extensive renovation. Well done. We have a beautiful spacious King Bed Suite. Room 202. We have a pull out double bed in sitting area with balcony over looking a fire pit and garden. We also have a king size bed in a separate bedroom with its own balcony overlooking The Char... More

See 6 more reviews by srfrgrl97 for Rochester

Thank you for your kind words and compliments. We love getting such great feedback and hope to see you again soon! More

Tallgate

Reviewer

3 reviews

Reviews in 3 cities

“Recently Refurbished, and with Excellent Restaurant”

Reviewed 15 May 2013

The welcome is warm, the premises well appointed, and the restaurant Char is fantastic. The best steaks I have ever eaten. And the hotel is very well located to walk into town for some other good bars, and the Little cinema. All in all, a great choice. Highly recommended.

Review collected in partnership with DoubleTree by Hilton

Thank you for staying with us and for your kind review. We agree, the steaks at Char are excellent! We are happy to hear you enjoyed your visit and hope you will be back again soon! More

Robin L

Newbury, Massachusetts

14 reviews

3 hotel reviews

Reviews in 7 cities

10 helpful votes

“Just felt so welcome”

Reviewed 14 May 2013

Love this place. The occasion of our visit was my father's memorial service. We were there for three nights. With every staff interaction, those who knew why we there and those who didn't, we experienced kindness and just the right degree of congeniality. The hotel is thoughtfully designed so that the very happening bar scene does not impinge on the... More

See 2 more reviews by Robin L for Rochester

Thank you for your review and feedback, and again we were sorry to hear of your father's passing. We are very proud of our staff who strive to always make everyone feel welcome; they are the best! We hope to see you again soon under happier circumstances. More

GBirk

Senior Reviewer

8 reviews

Reviews in 4 cities

“Nice place, grumpy front desk”

Reviewed 9 May 2013

Nice place in a good location, walk from downtown, good rooms for the most part. And as many say its true the food at the restaurant is great. For me and my wife, I was made to feel very uncomfortable by Katie on the front desk. Shes grouchy, snide and should not be in the hospitality industry. She is condesending... More

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See 4 more reviews by GBirk for Rochester

I am very sorry to hear about your receint experience concerning one of our associates. We strive to exceed our guest's expectations. We will make sure that your feedback is put to good use. I am happy that you enjoyed the other associates that were here to assist you and look forward to touching base with you during your next... More

Frantony S

Scranton, United States

“Wow. Best Hotel stay i've had”

Reviewed 7 May 2013

Everything was brand new. Great lobby area, open, clean, and had a nice flow. The downstairs bar is a plus. The Bed's are amazing, it was more comfortable than my home bed. Amazing double balcony on my room. Decent view in a nice neighborhood. Close to the Rochester Armory which is where we went to see BASSNECTAR. Just amazing

Thank you for staying with us. We are pleased to hear you enjoyed the Stathallan and our wonderful neighborhood. We look forward to your next visit! More

Adam Y

Fort Lauderdale, United States

“Great Staff”

Reviewed 2 May 2013

Love the new remodel and the staff was excellent. Its nice to see Rochester get a decent hotel. Will recommend over any of the other hotels in Rochester by FAR Great rooms and location Thank you Sherwin for the great hospitality

Thank you for the great review! We agree our staff and Sherwin are the best. We are all very proud of the great team and facility we have here. We look forward to see you on your next visit! More

Karl E

Havelock, Canada

30 reviews

9 hotel reviews

Reviews in 16 cities

25 helpful votes

“Wonderful Location in Rochester”

Reviewed 30 April 2013

What a great experience. We were at the Strathallan 18 months ago before the new ownership and all the renovations. What a transformation. We were in Rochester for the Half Marathon and the Strathallan was the host hotel. Almost the entire hotel has been updated. The lobby, bar and restaurant look very attractive. The breakfast buffet offers fresh fruit along... More

See 2 more reviews by Karl E for Rochester

Thank you for staying with us and for your kind review. We really appreciate it! As you were able to see everyone from ownership, to management and staff are all very committed to making sure our guest have a great experience with us. We hope you did well at the marathon and that you will visit us again soon. More

scottha

Northern Virginia, USA

13 hotel reviews

Reviews in 12 cities

36 helpful votes

“Slightly above average”

Reviewed 27 April 2013

Very helpful front desk staff...all staff friendly. Comfortable rooms at a slightly high price. Clean. Restaurant average quality, slightly pricey. Front desk: when we checked in, they could not find the reservation for the second room from Expedia. She was nice enough to get us into both rooms (kids were very tired from long drive) and let us square it... More

Thank you for staying with us. We are very proud of our staff, who always go above and beyond for our guests. We hope you visit again soon. More

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Strathallan - a DoubleTree by Hilton Hotel Reviews, Rochester

Strathallan - a DoubleTree by Hilton

43 reviews from our community

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