My family and I stayed here for 2 nights. The check-in process was easy and the staff was nice. The hotel is 12 years old and the rooms are starting to show their age. We received a group rate for our hockey team and paid $89/night which is a decent rate but I think we could have found a much...
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Property has easy access and appears to be well maintained, and is in a rather quite location. The rooms are spacious, clean, and everything worked. The internet works well (not always the case for a wifi connection). The bedding and bed are very comfortable The prices are very reasonable for all that you get. The front desk staff is friendly...
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Another example of a what you would expect from a Comfort Suites property
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Thank you for taking time to complete a review for our hotel!
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Stayed here for a birthday party/sleepover for my granddaughter. She had 5 friends staying over with her.
They had a ball in the pool & enjoyed the great breakfast the next morning
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Thank you for your kind comments. We are glad you enjoyed our facilities.
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This inn has a nice atmosphere, nice suites, nice indoor pool, a good hot breakfast and is very well located with respect to good restaurants and mall shopping. Its very easy to access as it is one minute from highway 390 which is a main route in the Rochester area. The checkout process is easy and swift. The inn's personnel...
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Thank you so much for your wonderful review. The Comfort Suites is ideally located near many colleges, businesses, and restaurants. We take great pride in being able to offer our guests exceptional hospitality and accommodations.
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Went to visit colleges. Staff was very attentive and courteous. Room was spacious and updated and clean. Highly recommend
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Thank you so much for your kind comments. Being so close to several of the amazing colleges that Rochester has to offer, makes us a great place to stay for college prospecting. I hope all went well and we look forward to seeing you back again in the future.
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We stayed here recently to attend an open house at RIT. Can't beat the location; right off the highway, 1 mile north of I-90. Just a short drive to RIT, even shorter drive to Wegman's & several shopping centers. We've stayed at Comfort Inns (and others in the ChoiceHotels family) and this hotel compares very favorably. Whether the room constitutes...
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Thank you so much for your comments. Being so close to RIT and other colleges and our spacious rooms, we are a great place for students and families. I am glad you enjoyed your open house and I hope you got a chance to enjoy everything Rochester has to offer. I hope to see you again soon.
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First thing w noticed was several trucks with small trailers parked over several parking stalls. When told the clerk there was no spaces available we (another guest) was told to it was ok to park in the darken lot of a next door cracker barrel.
Problem started with checking in with a credit card that was not to be charged...
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I appreciate your review of your recent experience at our hotel. I'm very sorry that there was not enough parking during your stay. We accommodate a wide variety of guests with a wide variety of parking needs. Luckily we do have a large amount of parking close to our hotel. I will address this issue with our staff to determine...
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Stayed two nights in this location based on the reviews and the location. It certainly didn't disappointment us. All the staff were great and made our stay most pleasant. The rooms were extremely comfortable and spacious. Wifi worked well. The breakfast was top of the line. There is a pool and hot tub. They looked good although we didn't use...
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Thank you for your comments. We are glad you enjoyed your stay and I hope you get to use the pool the next time you stay with us.
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Our family of 7 stayed overnight en route to Toronto. While the suite provided ideally sleeps 5, the staff did not object to us bringing all 5 kids into the one room and we brought sleeping bags for them. Room was immaculate beds seemed brand new. Staff was most courteous. Highly recommended.
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Thank you for your comments. I am so happy that we were able to accommodate your family during your trip to Toronto. Our larger rooms with sleeper sofas make us perfect to accommodate large families such as yours. I am glad you enjoyed your stay and hope to see you again the next time you come to Rochester.
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