Front desk staff was so-so, and we noticed that we were the only people staying there. The room was small, dirty, and smelled like stale cigarettes. The sheets and bedspread were stained with some unidentifiable substance and the bathroom was gross. The remote was broken and taped back together and the TV buttons were broken off. After 10 minutes in... more

When I pay $100 a night for a room (ANY ROOM) I expect a clean room without nasty odors, spotless bedsheets without bloodstains, a clean shower and updated decor and a tv remote that isn't broken. This motel had none of the above. The only good thing about my stay here was the friendly woman at the front desk and... more

My husband and I stayed at the Grand Union Motel this past weekend as we were in Saratoga for a wedding. If you are used to staying at the Adelphi or another upscale hotel when you travel to Saratoga, then the Grand Union may not be for you. We were extremely happy with the price, it was $89 for a... more

Checked in for one night with my family last August. Booked through Hotels.com. When we checked in and went into the room we noticed how dirty it was. When my daughter pulled back the bedspread there was a french fry in the bed. When we pulled the second bed spread there appeared to be blood stains on it. We called... more

Geez people, it's not the Ritz, but what did you expect. You booked a reservation at a roadside motel in upstate New York. Sure it could use a few updates but it's a perfectly fine place to crash when you are in Saratoga for racing season. The staff is friendly and the rooms are clean despite what other posters have... more

I stayed at this hotel with a group of college friends for a fun weekend getaway. The Grand Union was a little cheaper then other places but still expensive because it was racing season. We probably would have stayed some place nicer had we started planning our trip earlier. The motel was about a 20 minute walk to the restaurants... more

I booked my trip through Orbitz and checked the box for late arrival; however, when I arrived at midnight the desk manager proceeded to yell at me for "being late." He had the gall to encourage me to go elsewhere. As it was midnight and I had no familiarity with the area, I ended up staying. All in all, this... more

We stayed there two nights at the end of the racing season. The first night cost more than $230, which is highway robbery for a motel like this, and the 2nd night was $128. They drop their rates after racing season a night before some of the other hotels; the whole area is packed and very overpriced at this time... more

I had been a loyal customer of this quaint motel for over 5 years. It was once a great, clean and wonderful place to stay. But that is no longer the case, the staff is now rude and lack the concept of customer service. The rooms are disgusting, the rooms smell and the front desk staff stinks.. I will never... more