We appreciate it each and every time a guest takes the time to share their feedback. We take great pride in providing exceptional customer service, and so I am glad to hear you experienced this through our staff. We hope you can forgive a few of our staff members for being green - we have added quite a few new... More

How exciting to hear that you are already planning your next trip! And I am thrilled to hear how comfortable you were in one of our Porch Suites - the Porches really are the ideal place to unwind between a walk in the park, a concert at Saratoga Performing Arts Center, a trip into town... I am sorry to hear... More

How wonderful that you were able to celebrate Mother's Day with your daughter. Thank you for choosing the Gideon Putnam, and thank you for your review. We are so glad to hear how much you enjoyed the Spa and our delicious brunch. Please excuse the spackling in your guestroom. Care for a Historic Landmark Hotel such as this is eternal.... More

Thank you for your honest feedback. It is wonderful to hear of your appreciation for grand old hotels. I wish you had asked someone about the column out front - the steel pipe is only temporary. The original was in disrepair so it was removed and sent out so that a new one could be recast to match the original.... More

Thank you for taking the time to review our property. I'm glad to hear that you and your pet had a wonderful stay at our hotel, here in the Saratoga Spa State Park. I'm sorry to hear you did not care for our restaurant; we do our very best to please all of our guests all the time. I'm sorry... More

Thank you for taking the time to share your feedback with us. We are so glad to hear how much you enjoyed your room, and your stay with us here among the ancient pines. I believe I know which group you were here with, and the reason you received two different answers when trying to book your reservation. There were... More

Thank you for sharing your perspective. I am disappointed to hear you did not like our guestroom renovations - most of the feedback we've received has been very positive. Our hotel and the park have so much to offer; hopefully you will not let this keep you from staying with us again on your next trip to VT. More

Thank you for your feedback - and yes, absolutely, we hope you decide to return for vacation. The Saratoga Spa State park has so much to offer year-round - from the hotel, to swimming/hiking/biking/tennis in the park, the Roosevelt Baths & Spa and the healing mineral springs, Saratoga Performing Arts Center, the Saratoga Automobile Museum, the National Museum of Dance.... More

Ahhh is right! Thank you! The Gideon Putnam is such a special place, and it is so nice to hear from guests who have newly discovered us and all we have to offer - from the hotel, to swimming/hiking/biking/tennis in the park, the Roosevelt Baths & Spa and the healing mineral springs, Saratoga Performing Arts Center, the Saratoga Automobile Museum,... More