the hotel sits at nice location and view out of our room was nice meadow. The lady at front desk could have been little more nicer. No smiles during the whole check in process. The room was OKAY but I noticed that some parts of the room was not vacuumed recently. We had problem with our toliet but one of... more

Best stay ever, friendly staff throughout, will stay again! more

No hot water in am, shower not very clean, bugs or bed mites on windows. House keeping did not seam to be of any help.. more

I'm a Priority Club Platinum member, so I visit a lot of Holiday Inn properties during the year. I stayed with my family at this location in early July to attend a family gathering nearby. The hotel was average, as far as Holiday Inn Express properties go, with some big drawbacks. Firstly, there is NO SWIMMING POOL and the place... more

Stayed at the HIE for 2 nights in June, as we were traveling in this part of NY. It was convenient as a place to stay relatively near Cooperstown, without the prices charged by HOF area hotels/motels. The rooms were comfortable (our 2 adult children were traveling with us, & had a seperate room), and wireless internet access worked fine.... more

My friend and I were on a business trip but planned to stop at Howe Caverns on our way back. We stopped at this Holiday Inn Express on our way. It is right off the highway, so it was very convenient. When we arrived, we asked the desk clerk where the nearest restaurants were. He not only suggested a couple... more

Very nice hotel right off I-88. The view from the hotel of the mountains is to die for....bring your camera. The hotel lobby is bright and clean. The rooms are decorated nicely and it was very clean. They have a large breakfast area with cinnamon buns(they were delicious), coffee, juice, cereal, fruit, etc. which was free. The staff was a... more

The stay at this hotel was wonderful. I had the best stay at this hotel than any of the others on my trip across central NY. I didnt have reservations, but my husband and I had picked up a traveler magazine at a rest stop. We walked into the hotel, we were very nicely greeted by Nicole at the front... more

I had a very pleasant stay at the Holiday Inn Express. From check in to check out the experience and customer service was excellent. Being in the customer service field you tend to concentrate solely on the quality of service. Each person I dealt with at the front desk was knowledgeable and was able to answer all my hotel needs... more