I would sleep on a park bench before staying at this dump again! I made my reservations directly and when I arrived checking in was a difficult and complicated process. My reservation was for one night and I stayed only one night. I discovered days later that my credit card had been charged 7 (s-e-v-e-n) different times for 7 different... more

My friends and I used this hotel as a stopover on the way to beginning a Canadian road trip. In general, we picked it due to price and proximity to the nearby Dinosaur BBQ. (A must-stop for anyone who likes BBQ) The room itself was dank, outdated and smelled vaguely like a hospital. That said, the room itself wasn't really... more

Contrary to the bad review given by someone in Feb this year I am full of praise for this hotel. The general manager Naresh patel and other staff were extremely friendly and helpful and gave me useful directions to all points I wished to visit in Syracuse. the room has high speed internet free, a save deposit box in teh... more

The staff seemed pleasant when we arrived, but once we walked into our room, it was dirty. It looked like they gave us a room someone was already staying in. We complained and they said they would have someone clean it. An old guy came in with new sheets, but then started going through the drawers and taking things out.... more

I booked a room for the wrong date and called to change the date. The man told me that there was a room available for the date that I needed it but said there was a 15 day cancellation policy (15 days!!!!). My credit card was charged over $200 4 days before I was supposed to stay! We did not... more

We were planning on staying there for two nights until the management decided that we had to leave for a foolish reason. Room was decent. This hotel has a Gestapo-style policing system. Zero tolerance on everything. Cameras all over the place. Even peeping in windows from owners to see if patrons have left. If you snore avoid this place, as... more

The hotel charged us 3 times the rate they quoted us. The person on the phone quoted my sister and I on 2 separate calls $49 per night, then charged $115. We had to stay because it was the weekend of the State Fair and everything else was booked up. This is a family run business. The man behind the... more

The person behind the check-in counter was very nice, friendly, and helpful. Our room smelled of carpet freshner, but was not offensive. The room was ample with a king-size bed that was very comfortable. Cable tv with HBO. Internet access in the room. Free local calls. Bathroom had only a small shower stall. Wall paper was hanging loose in one... more

The elevator to second floor is about to collapse. Arrived on the second floor to a guest complaining about finding a crack pipe in the dresser. My window to courtyard opened from the outside. Don't even drive by this dump. more